Luther Brookdale Honda
Brooklyn Center, MN
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6,612 Reviews of Luther Brookdale Honda
Wonderful experience It was a wonderful experience. Great customer service and really polite. My salesman was nice and went out of his way to help satisfy my experience th It was a wonderful experience. Great customer service and really polite. My salesman was nice and went out of his way to help satisfy my experience there. overall was a nice experience. More
Would highly recommend! Thank you to our salesperson Chad for the great and professional customer service he provided through the whole process. Thank you for also for your p Thank you to our salesperson Chad for the great and professional customer service he provided through the whole process. Thank you for also for your prompt responses and assistance with all my questions and issues even afterwards. Will definitely refer you to my family and friends! More
A Job well done Jeff did a great job with explaining the situation with my car. I was very satisfied with my service from start to finish. I will highly recommend Lut Jeff did a great job with explaining the situation with my car. I was very satisfied with my service from start to finish. I will highly recommend Luther Brookdale Honda to my friends for their service needs. More
Friendly and Courteous Charlie was friendly, good natured, and went beyond to try and find me the correct set up for my new tires. I really appreciate the work he did. Charlie was friendly, good natured, and went beyond to try and find me the correct set up for my new tires. I really appreciate the work he did. More
Stripped oil pan doing a oil change Oil pan was stripped during oil change. Price $650 to replace the oil pan. Talked to service manager 11/8/18 6pm he said that they use Honda approved Oil pan was stripped during oil change. Price $650 to replace the oil pan. Talked to service manager 11/8/18 6pm he said that they use Honda approved torque stick that they are not at fault. Threads are stripped by over tightening. It was fine 8/23/18 when they changed the oil. Had them do temp. Fix with over size plug to get out of there. I'm not going to pay them to fix their mistake. Left message with Benjamin Haertzen 11/13 no return call 3 days later. More
Helpful and patient We needed to get a car after moving back stateside. Kortney was very helpful in allowing us try out models and narrow down our selection. We thought w We needed to get a car after moving back stateside. Kortney was very helpful in allowing us try out models and narrow down our selection. We thought we'd go used as we always do but pricing made it more rational to by new. Loving our Pilot. More
I cannot more highly recommend Crystal Anderson! I cannot more highly recommend Crystal Anderson at Luther Brookdale Honda! She was amazing to work with, and far from what you'd except in your typic I cannot more highly recommend Crystal Anderson at Luther Brookdale Honda! She was amazing to work with, and far from what you'd except in your typical car salesman. She was extremely nice, and was not pushy, but there to work with you. She was very professional, made herself readily available, and provided excellent customer service. After talking with several other salespeople at other dealerships, I purchased a 2018 Honda CRV from Crystal and I could not be any happier with my new car and my experience working with Crystal. My husband wanted to surprise me with my new CVR for Christmas. Crystal was in on the whole secrete. When I got me new car, I was so surprised and excited. Thanks Crystal for playing along and being a part of it! I would highly recommend her to my family and friends, and when I need a new car, I will be sure to back to Crystal at Luther Brookdale Honda in Brooklyn Center! More
Great experience I appreciate the friendly service. I was given all of the information that I needed. My window tinting was scheduled and done timely. I will be back a I appreciate the friendly service. I was given all of the information that I needed. My window tinting was scheduled and done timely. I will be back after my lease. More
did things which were not asked to do Its really disappointed that i specially asked . not to do air filter but they advisor did not hear it properly or misunderstood and which costed me 1 Its really disappointed that i specially asked . not to do air filter but they advisor did not hear it properly or misunderstood and which costed me 144$. when dropping off my car i said not to change air filters and when i came to pick car i got to know that air filters were changed instead of flushing 4 wheel drive fluid which i asked them to do. Since it was already 6:20 PM and i didnt had any option to pay and get my car keys. this is really disappointing. thank you Lovkesh More





