Luther Brookdale Honda

Quick and Easy I came in unknowingly by service dept as I was under the impression that I had a service appointment. Due to my own error, I scheduled the service app I came in unknowingly by service dept as I was under the impression that I had a service appointment. Due to my own error, I scheduled the service appointment with a different dealership and showed up at Luther instead. Despite a small wait and my lack of knowledge on how the process works the overall experience deserves a top rating. The Service Manager apologized for my wait and lack of help I didn't receive upon arriving. He proceeded to accommodate my error and squeeze me to get my key cut and programmed. The wait was pretty standard equivalent to any wait I have received when I get service done at the Mini or Audi dealership. The waiting room was spacious....a room for kiddos, individual work centers for business people, lounging communal area as well as a well stocked snack beverage bar. Service went smoothly and bam we were done. Two thumbs up. More

maurice!! Maurice did a great job! He was patient with me as I made a call home to determine if I should have the brakes done. Very attentive and answered all Maurice did a great job! He was patient with me as I made a call home to determine if I should have the brakes done. Very attentive and answered all my questions. More

Confidence I always like bringing my Honda, to Honda for service. I feel confident as I leave the the job was done right. That's why I take my car to Brookdale I always like bringing my Honda, to Honda for service. I feel confident as I leave the the job was done right. That's why I take my car to Brookdale Honda. More

Always a positive experience with Honda Joe Haertzen made the whole process quick and easy. Very professional, and explained everything very well. Adam Peterson was very efficient and nice Joe Haertzen made the whole process quick and easy. Very professional, and explained everything very well. Adam Peterson was very efficient and nice . Will be back again and again More

Exceptional work Work was done in a timely manner than expected. I made a different request on a short notice and the request was honored and the estimate was ready. Work was done in a timely manner than expected. I made a different request on a short notice and the request was honored and the estimate was ready. More

Already knew what I wanted to buy and Jeff had it all ready Everything was ready for me when I got there. Everyone was very helpful and friendly, I had about an hour drive and it was totally worth it. Everything was ready for me when I got there. Everyone was very helpful and friendly, I had about an hour drive and it was totally worth it. More

Delayed oil change My wife waited for more than 2 hours for a pre-scheduled oil change. What's the point of making an appointment, showing up on time -,and still waiting My wife waited for more than 2 hours for a pre-scheduled oil change. What's the point of making an appointment, showing up on time -,and still waiting. More

Positive experience I had 2 recalls and an oil change performed on our car. It was quick and easy. I was able to work and wait while the maintenance was performed. My car I had 2 recalls and an oil change performed on our car. It was quick and easy. I was able to work and wait while the maintenance was performed. My car was done ahead of schedule and was cleaned and ready to go. Our service manager and the service department made it a positive experience. Thanks! More

Alex has been a great help. Willing to price match. Alex did not push for products and allowed for me to make my choices. He was also patient with meeting my schedule and demand Willing to price match. Alex did not push for products and allowed for me to make my choices. He was also patient with meeting my schedule and demands. More

2019 Ridgeline purchase Brookdale Honda and my sales rep Mike Osark are outstanding. Great attention to detail to explain the vehicle and made the purchase a joy. Thank you M Brookdale Honda and my sales rep Mike Osark are outstanding. Great attention to detail to explain the vehicle and made the purchase a joy. Thank you Mike and the team at Brookdale Honda. More