Luther Brookdale Honda

Great service Friendly and personable workers. I showed up early and they took me in and got me out in a timely manner. Informed me of extra services that needed Friendly and personable workers. I showed up early and they took me in and got me out in a timely manner. Informed me of extra services that needed to be fixed and did not pressure me when I declined them. Thanks for not being pushy. More

Great service I had warranty work done they finished early it was great! I asked for my car to be finished earlier than they had participated and they were able to I had warranty work done they finished early it was great! I asked for my car to be finished earlier than they had participated and they were able to complete the work early! More

Accustomed to the great service here I could go somewhere else and get service done for less but...the customer service here is awesome always has been. The consultant I worked with this I could go somewhere else and get service done for less but...the customer service here is awesome always has been. The consultant I worked with this last time was outstanding, he seems likes he really loves his job and it shows. More

Great Dealer! Very welcoming and very helpful. They do their best to answer all your questions that you have. The staff is wonderful. They go all over the details w Very welcoming and very helpful. They do their best to answer all your questions that you have. The staff is wonderful. They go all over the details with you. More

Good Stuff Bobby was great - he gave me some space to think about my next steps, without sacrificing the quality of the experience and making sure I got my quest Bobby was great - he gave me some space to think about my next steps, without sacrificing the quality of the experience and making sure I got my questions answered. He asked great questions for things I wasn’t even really considering or thinking about. I was never going to lease a car in my life until Bobby put some of those concerns to rest. Come on though - it’s really difficult to say no to a confident salesperson who is personable and doesn’t come off as someone that wants to sell you something just to make their numbers. I truly believed Bobby was on my side as the customer and that 2018 hatchback is just a sexy car - it did all the work for him ;) More

Victor and Glenn G were amazing I called in while we were on our way, and Victor said I could come in right away. He showed us multiple options, and made sure we knew what was going I called in while we were on our way, and Victor said I could come in right away. He showed us multiple options, and made sure we knew what was going on through the whole process. We even got the okay to bring our dog in! Glenn (not sure if one n or two, my apologies) was really nice and friendly, and pointed out the best options for my budget, which I highly appreciate. Thanks to these two fellas I own a car I absolutely love. Thank you so much for everything! More

leaseing a new Accord wasn't a hassel The process was smooth and uneventful and professorially done. Our only problem was the length of time it took to get the new vehicle ready to drive The process was smooth and uneventful and professorially done. Our only problem was the length of time it took to get the new vehicle ready to drive home. More

Maurice gets an A+! I purchased a new odyssey this year and maurice helped ensure warranty work was done quickly and with A+ service. He took minor issues like an annoyin I purchased a new odyssey this year and maurice helped ensure warranty work was done quickly and with A+ service. He took minor issues like an annoying squeak seriously. And addressed a major electeical panel malfunction with care and apologetically. I appreciate his calm, kind approach! More

Completely Subpar Went there for an oil change and 2.5 hours later I finally got my car. Zero communication, zero updates, nothing. I have brought my car there previo Went there for an oil change and 2.5 hours later I finally got my car. Zero communication, zero updates, nothing. I have brought my car there previously without much of a hitch outside of maybe taking a bit longer to do my oil change but this time it was out of control. I was late to work because of it. In fairness this is a Honda Dealership and I drive a Chevy (that I bought from them) but I have brought it there previously as stated before without much problem. When I asked they said "well it sometimes takes longer because it is a Chevy" but if that was the case why wasnt I told that when I checked in? Why wasnt that a problem the other times I came in? How much time can it take to go across the street to your Chevy Dealership and get a filter? I understand things happen and maybe you got backed up or things fell through the cracks but I was 30 feet away in the waiting room listening to my headphones someone could have come in and explained. I would have suggested I come back another day and left not that upset just a little inconvenienced and probably still loyal. Now, I will just go to Valvoline for an oil change as the price is similar and I get it done rather quickly. More

Service was efficient and delivered what was agreed on. Chad, in service, was easy to work with and delivered the agreed upon items to be serviced in the time he promised. That in itself makes me a return c Chad, in service, was easy to work with and delivered the agreed upon items to be serviced in the time he promised. That in itself makes me a return customer . The hours are great and the Honda dealer is close to my home. Also, I want to keep my Honda Pilot dependable and pristine. The way to do that is to have it serviced at Luther Honda! More