Luther Brookdale Honda

Rushed Did not feel welcome Rushed me out Didn't answer all my questions Finance guy seemed irritated to work Didn't get car wash card or other specials Did not feel welcome Rushed me out Didn't answer all my questions Finance guy seemed irritated to work Didn't get car wash card or other specials other members who have spent less Will be buying suv from another dealership More

Relaxed and enjoyable. We have now purchased our third vehicle from Jon T. He is very good at listening to what you want and we have never felt pressured. The other staff we We have now purchased our third vehicle from Jon T. He is very good at listening to what you want and we have never felt pressured. The other staff we had contact with were also friendly and helpful. We have also used the service area for normal maintenance on our other Honda cars and have always been pleased with their work. More

Honda dealership From the time I walked in the door the customer service was very good. I worked with Ryan Giles he was very good with walking me through the entire pr From the time I walked in the door the customer service was very good. I worked with Ryan Giles he was very good with walking me through the entire process. More

knowledgeable Bob took the time to explain each option of the CRV that I bought. He was very professional, very personal, very knowledgeable, and didn’t have any Bob took the time to explain each option of the CRV that I bought. He was very professional, very personal, very knowledgeable, and didn’t have any problems repeating himself 7 to 8 times until I understood. I would recommend Bob to my friends because he made me feel comfortable purchasing a vehicle. More

Car won't start. Battery was replaced quickly at no charge. Cruse control reading in kilometers instead of miles was fixed at no charge. Something I remembered after Battery was replaced quickly at no charge. Cruse control reading in kilometers instead of miles was fixed at no charge. Something I remembered after the battery was replaced. More

Excellent Very helpful from start to end. We was very surprise compare to other dealership we been to.i would recommend this dealership to others and in the fut Very helpful from start to end. We was very surprise compare to other dealership we been to.i would recommend this dealership to others and in the future. More

They took care of me From start to finish we felt taken care of. Our questions were answered fully. Our concerns were addressed. Walked out in a great car and feeling grea From start to finish we felt taken care of. Our questions were answered fully. Our concerns were addressed. Walked out in a great car and feeling great with our experience. More

Great Service They provide excellent service. They have a friendly service, excellent waiting area with coffee, cookies and they make you feel welcome while they They provide excellent service. They have a friendly service, excellent waiting area with coffee, cookies and they make you feel welcome while they work with your car. More

Positive Experience Daughter purchased first new car- a 2018 Civic EX. TJ, while new, was very helpful and responsive. The Finance manager was very courteous and effici Daughter purchased first new car- a 2018 Civic EX. TJ, while new, was very helpful and responsive. The Finance manager was very courteous and efficient. Thanks for making this important event a positive experience for my daughter. More

New Front End for our 2004 Pilot We needed new brakes, tie rods, and an alignment. We were made aware of the issue during our last service visit. We were given a quote for the work We needed new brakes, tie rods, and an alignment. We were made aware of the issue during our last service visit. We were given a quote for the work and other than a change for new rotors on the front brakes instead of turning the old ones, the quote was spot on. The staff kept us informed and we ended up with our Pilot driving much better. Thanks!! More