
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Great customer service. Would definitely return to purchase another Honda. Kortney worked with us and was super friendly. They had the car we wanted to loo customer service. Would definitely return to purchase another Honda. Kortney worked with us and was super friendly. They had the car we wanted to look at pulled up to the front ready to test drive when we got there. More
Oil change This was a little far for me to drive for an oil change/car wash but I used a coupon and my first time. The wait was a little long, cookies were good This was a little far for me to drive for an oil change/car wash but I used a coupon and my first time. The wait was a little long, cookies were good and the girl who checked me in was very pleasant. More
Everything 👍 I am not a Lev Tolstoy-Russian novell maker and I wery glad to be castomer brookdale Honda dillership.you have a good staff . Thanks for your job! I am not a Lev Tolstoy-Russian novell maker and I wery glad to be castomer brookdale Honda dillership.you have a good staff . Thanks for your job! More
Great Service! This dealership is top-notch! We leased our first CRV in 2011 and bought it outright 3 years later. We are keeping that vehicle and decided to lease a This dealership is top-notch! We leased our first CRV in 2011 and bought it outright 3 years later. We are keeping that vehicle and decided to lease a 2018 CRV last week. We appreciate the no-pressure buying experience. The finance department also provides excellent service. We are not fans of waiting around, and have not experienced that here! More
Convenient Service I really enjoyed my service visit. It was quick, comfortable and inexpensive. I got an oil change and car wash. My advisor was very pleasant and answe I really enjoyed my service visit. It was quick, comfortable and inexpensive. I got an oil change and car wash. My advisor was very pleasant and answered any of my questions! I will definitely be back! More
Oil Change/Tire Rotation Drove in for an oil change and tire rotation with no appointment and Mark Perra greeted me right away and was able to get my vehicle into service quic Drove in for an oil change and tire rotation with no appointment and Mark Perra greeted me right away and was able to get my vehicle into service quickly. Mark was professional and courteous and the service was completed very quick. More
Timely and curteous There was a small hole in my tiny that was done last year. I had spoken with a different person about something else and she contacted Abby for me. There was a small hole in my tiny that was done last year. I had spoken with a different person about something else and she contacted Abby for me. Abby called me back almost right away and had my car in within two days with a rental to use while the car was being repaired. Everything was quick and smooth. More
Politely and okay The man who give me my key to my car was a wrong owner/key. I was scared that they might give my car to someone else. But good thing he apologized to The man who give me my key to my car was a wrong owner/key. I was scared that they might give my car to someone else. But good thing he apologized to me about the mistake and I understand it was a long day for every worker there he finally got my right car that was still in the washer. Overall, they did a great job on my car and the price is pricey but it’s worth of every penny to get this done and fix. Thanks Luther Honda. More
Pushy, but good cars I found some sales people to be pushy irritated when I did not purchase the first car I looked at, and took me to task on not making a decision quic I found some sales people to be pushy irritated when I did not purchase the first car I looked at, and took me to task on not making a decision quickly. That doesn't work with me - I walked. Another sales person was pleasant throughout, not pushy, gave me time to make my decion - I bought a car. Sales people seem to think people should buy the first car they drive, and make a decision within 20 minutes. I spend more time than that grocery shopping. A car is major purchase. It is not unreasonable to spend some time on it. You nearly lost me. More
smooth and professional Brookdale Honda has quite the professional smooth operation, from the initial greeting and assessment done at your car, to the service consult at the Brookdale Honda has quite the professional smooth operation, from the initial greeting and assessment done at your car, to the service consult at the counter, the various complimentary treats and drinks and the much-needed kids' area for my three little ones. They were up front about the timing involved, and checked in at every step of the process for my go-ahead and did a great job of assessing my problem with my automatic sliding side doors of my van. They easily could have recommended an expensive solution, but instead did a thorough investigation and said that only the rollers needed to be switched out, which was much more affordable than I had feared. So pleased!!! More