
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Easy no nonsense deal Found a excellent price on a new Accord and and a great deal on our trade at an outstate dealer after being lowballed by a place in the metro area by Found a excellent price on a new Accord and and a great deal on our trade at an outstate dealer after being lowballed by a place in the metro area by about $4000. We were ready to take the long drive the next morning when we a stopped by Luther Brookdale Honda on a whim an hour before closing just to see what they could do. Worked with Steve Evans who quickly found us the unit that we interested in and got us out on a test drive. We explained that if they were prepared to match the great deal we were offered by the rural dealer we would buy then and there, otherwise we were willing to make a trek for the best price. After about a 10-15 minute process of appraising the trade and working with the manager, Steve came back and said they could do the deal, no haggling involved. We ended up driving away in our new car in a little over an hour. I get tired of and dont have patience for dealers who waste my time and make insulting offers, so I apppreciated the straightforward, efficient, no nonsense experience I had that day at Brookdale Honda, and for that would buy from them again. More
Joe is really good at what he does. This is my Third vehicle I have purchased from Joe he understands my schedule and goes the extra mile to make it easy and quick buying experience. This is my Third vehicle I have purchased from Joe he understands my schedule and goes the extra mile to make it easy and quick buying experience. More
Great dealership. Good people. Prompt service I have been working with Luther for last 3 years now and will not give my business to any other dealership. These guys know what they are doing and ar I have been working with Luther for last 3 years now and will not give my business to any other dealership. These guys know what they are doing and are very prompt and courteous in the service they provide. If you are looking for fuss free maintenance of your automobile then do not look any further than Luther. More
The person who greeted me and took of everything was amzing. This was by far my best experience yet all because of Adam's exceptional service. I will come here again to get services on my honda. This was by far my best experience yet all because of Adam's exceptional service. I will come here again to get services on my honda. More
Oil change took one hour and 45 minutes. Poor communication as to why so long. After 90 minutes I had to ask why it was taking so long and was told it just fini took one hour and 45 minutes. Poor communication as to why so long. After 90 minutes I had to ask why it was taking so long and was told it just finished. Still took another 15 minutes to be done. More
Great experience Our salesperson, Terrica, was great. She answered all our questions and if she did not know she found out. She was very helpful with the whole process Our salesperson, Terrica, was great. She answered all our questions and if she did not know she found out. She was very helpful with the whole process. Finance person was great too. More
Great salesperson Loved working with Mike O. and good deal on the trade in. Mike was very patient, helpful, and friendly with us “. Detailing of car was just okay. Loved working with Mike O. and good deal on the trade in. Mike was very patient, helpful, and friendly with us “. Detailing of car was just okay. More
Would recommend another place. Switching Honda servicer. I had quarters taken from my dash. This is the second time it’s happened. I counted the quarters this time to ensure I wasn’t crazy. I posted on sn I had quarters taken from my dash. This is the second time it’s happened. I counted the quarters this time to ensure I wasn’t crazy. I posted on snap chat story about it so other people will know. As well I had to remind them for a car wash and they told me in the beginning it included it. If your techs are taking quarters that has to be the least of you customers concerns. They’re probably cutting corners somewhere else. More
Oil change taking 2 hours Oil change service taking about 2 hours. Won’t grant wild card sdiscount for filter change and tire rotation, may consider different place to work on Oil change service taking about 2 hours. Won’t grant wild card sdiscount for filter change and tire rotation, may consider different place to work on cars in the future More
Great new car buying experience Bought my first new car. Robert was extremely helpful and courteous and assisted me with my needs and all my questions. The buying process was painles Bought my first new car. Robert was extremely helpful and courteous and assisted me with my needs and all my questions. The buying process was painless and easy. More