Luther Brookdale Honda

Good but not great experience Faster checkout needed. There was miscommunication between service tech & cashier. Cashier told me car wasnt ready when i asked, howver, my car had be Faster checkout needed. There was miscommunication between service tech & cashier. Cashier told me car wasnt ready when i asked, howver, my car had been ready for 20mins. More

Good Service They was very helpful, knew exactly what I needed and worked in a timely manner. Customer service was good, nice waiting areas. Price wasn't to bad. They was very helpful, knew exactly what I needed and worked in a timely manner. Customer service was good, nice waiting areas. Price wasn't to bad. More

Oil change Everyone was friendly and polite. Service was performed on time and to my satisfaction. When first attempting to set up the service appointment, Everyone was friendly and polite. Service was performed on time and to my satisfaction. When first attempting to set up the service appointment, I used the online chat feature. I found it to be slow and frustrating and eventually called to set up the appointment. More

Oil chg & check shifting linkage Quick professional service, always with a smile, very nice to bring my car here for service. Very clean, cool, and enjoyable facility to hang out, ge Quick professional service, always with a smile, very nice to bring my car here for service. Very clean, cool, and enjoyable facility to hang out, get a bit of work done, and wait for them to complete the work on my vehicle. Thanks for continuing to keep up your wonderful standards. More

New car purchase This was among the best experiences that I have had at a car dealership. Sarah made this a smooth process. Would definitely recommend purchasing a veh This was among the best experiences that I have had at a car dealership. Sarah made this a smooth process. Would definitely recommend purchasing a vehicle from Luther Brookdale Honda. More

Recall required 3 trips to dealer Went into have sliding door recall Left after waiting two hours only to get home and find that left side sliding door would not open. Could see pa Went into have sliding door recall Left after waiting two hours only to get home and find that left side sliding door would not open. Could see part missing. Called and went back next day only to be told the part had to be ordered and I had to return for the third time. No one really cared. Was told manager wold call and that never happened. Dealer is one hour from my home. More

Nice and friendly You guys were awesome! The customer service was amazing. You guys were friendly and fast. Thank you so much for this great experience! I’ll be looking You guys were awesome! The customer service was amazing. You guys were friendly and fast. Thank you so much for this great experience! I’ll be looking forward to my next oil change. More

Good service Service was done on time and employees are very friendly. My service was done within 1 hr and also got a good discount on the service Service was done on time and employees are very friendly. My service was done within 1 hr and also got a good discount on the service More

Great service from start to finish We worked with Chad Rawson to purchase a car that we searched for but had never seen. He test drove the car to make sure it was in good shape and wor We worked with Chad Rawson to purchase a car that we searched for but had never seen. He test drove the car to make sure it was in good shape and worked with us to take care of every detail required to ship the car from Minneapolis to Maryland. We had many questions along the way and he answered all of them in a timely fashion and with complete honesty. He's been in touch with through the transport of the car. We are grateful to have worked with Chad and truly appreciate his honesty and assistance. More

Super friendly and helpful I was spotted immediately and helped. They were very informative and very helpful in answering my questions. Robert let me used his computer to log in I was spotted immediately and helped. They were very informative and very helpful in answering my questions. Robert let me used his computer to log into some accts that I have forgotten to bring information to. He checked up on me and asked if I needed anything to drink which was very nice. More