
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Purchase New Ridgeline I received very friendly and helpful service. I feel like I got as good a price as I could have gotten anywhere. I had several accessories put on my I received very friendly and helpful service. I feel like I got as good a price as I could have gotten anywhere. I had several accessories put on my truck and was very happy with the way it turned out. More
Whitney is AMAZING!! I drive about 4 hours to lease my vehicle from Whitney!!! She is absolutely amazing and never lets me down. We have NEVER had a bad experience with I drive about 4 hours to lease my vehicle from Whitney!!! She is absolutely amazing and never lets me down. We have NEVER had a bad experience with anyone at Brookdale Honda and will continue to come back and refer our friends and family! Shannon D More
Easy & low stress Sarah Nelson is wonderful. I’ll use her for all my car needs in the future. She is kind and knowledgeable and pays attention to my needs not the needs Sarah Nelson is wonderful. I’ll use her for all my car needs in the future. She is kind and knowledgeable and pays attention to my needs not the needs of the dealer. More
2 hour scheduled oil change Had an appointment for an oil change and it took just under 2 hours to complete, which to me is unacceptable. Once finished they brought me the wrong Had an appointment for an oil change and it took just under 2 hours to complete, which to me is unacceptable. Once finished they brought me the wrong paperwork. This is our 1st new Honda and our 2nd visit for service. The 1st visit went well so we’ll see if this was a trend or a mirage. More
Brought our vehicle in for a recall The staff was very helpful. When I asked for them to look at a different issue that wasn’t scheduled, they were very accommodating. They were friend The staff was very helpful. When I asked for them to look at a different issue that wasn’t scheduled, they were very accommodating. They were friendly and courteous. More
Customer service not great Work done was great. But the customer service was not good. I called three times to get an update as no one was calling me back. When I finally got ah Work done was great. But the customer service was not good. I called three times to get an update as no one was calling me back. When I finally got ahold of someone after 4 hours of trying, the reply was “oh yes your car is done” and there’s was no apology for no communication. More
Consistent, good service Good, consistent dealership. I traded in and purchased a different car -- good customer service. I've had my vehicles serviced there for 10 years. The Good, consistent dealership. I traded in and purchased a different car -- good customer service. I've had my vehicles serviced there for 10 years. They are always efficient and explain things well. More
Excellent Service Staff well trainevid for the job , Very cosy enviorment, while the car is on service , very much satisfied, The most satisfies me the complete check u Staff well trainevid for the job , Very cosy enviorment, while the car is on service , very much satisfied, The most satisfies me the complete check up with on my Honda , More
Great customer service Very attentive, explained what needed repairs, what could wait. I liked the transparency and didn’t feel like they were trying to take advantage of me Very attentive, explained what needed repairs, what could wait. I liked the transparency and didn’t feel like they were trying to take advantage of me. More
Service and employees were great. It was busy so visit took longer than expected but I wasn’t in a rush & waiting area is nice. and employees were great. It was busy so visit took longer than expected but I wasn’t in a rush & waiting area is nice. More