Luther Brookdale Honda

Excellent as always Working with Maurice is like working with a trusted friend. He is very pleasant, personable, and helpful. Although we have only had our van in a few t Working with Maurice is like working with a trusted friend. He is very pleasant, personable, and helpful. Although we have only had our van in a few times he remembers us and makes it a point to have a friendly conversation with us before jumping into business. More

Good service She got my car in pretty fast. I received professional service at this service center. The car wash is exceptional: better than any other car washe She got my car in pretty fast. I received professional service at this service center. The car wash is exceptional: better than any other car washes I had. Thanks so much for the excellent service! More

Very pleasant helpful Great help friendly pleasant surroundings helpful on time when I make an appointment let's me know about how much time to get things done Great help friendly pleasant surroundings helpful on time when I make an appointment let's me know about how much time to get things done More

Unacceptable wait time I have been bringing my vehicles to Brookdale Honda For service for over 10 years. The service department has steadily gone down hill. The last issue I have been bringing my vehicles to Brookdale Honda For service for over 10 years. The service department has steadily gone down hill. The last issue was an oil change that was scheduled for 11:30AM.I showed up 10 minutes early and was told that it would take 1 hour and 15 minutes for the oil change. 2 hours and 10 minutes I was paying the bill for the oil Change. This much wait time for a simple oil change with an appointment was unacceptable. I will be driving a little farther to a different Honda dealer for my future services. More

No huge problems but still disappointed I scheduled an appointment for an oil change. I ended up waiting around for 2 hours to get it completed. Not sure what good it did to have an appointm I scheduled an appointment for an oil change. I ended up waiting around for 2 hours to get it completed. Not sure what good it did to have an appointment when I could go elsewhere and be out the door in 30 minutes or less. I also used a coupon advertising an oil change for $9.95. Somehow that ended up being a $13.56 oil change. Not a big deal but why not advertise the actual price? More

went in for a oil change. they helped me right away , told me it would be over 1 hour. so I went and had a coffee and cookie. they were done in an hour and a have . very nic they helped me right away , told me it would be over 1 hour. so I went and had a coffee and cookie. they were done in an hour and a have . very nice customer service. More

Review Whitney was very knowledgeable and helpful in explaining the car and all its gadgets to me. The waiting for finance paperwork was the reason getting 4 Whitney was very knowledgeable and helpful in explaining the car and all its gadgets to me. The waiting for finance paperwork was the reason getting 4 stars vs 5. Once we got to finance it was fast/smooth. The process took a little over 3 hours from start to finish. More

Very awesome dealer lo !! Very nice people Very awesome place !! Loved our sales rep , lo ! A little bit better at the waiting process could pick it up a little. The place is very clean and org Very awesome place !! Loved our sales rep , lo ! A little bit better at the waiting process could pick it up a little. The place is very clean and organized More

Ashley was super helpful! Great customer service in a timely manner and with a smile. I will be back for my next oil change and any other needed services. Thanks! Great customer service in a timely manner and with a smile. I will be back for my next oil change and any other needed services. Thanks! More

Kind and efficient I was very pleased with the efficiency of the service people... very little wait, kind and not rushed... the oil change , 21 point check and car wash I was very pleased with the efficiency of the service people... very little wait, kind and not rushed... the oil change , 21 point check and car wash was completed in one hour as was stated before they took the car back.,, I would highly recommend this service center. Lucas helped me in my car with a few of my settings that I wanted to change... very kind and helpful More