Luther Brookdale Honda

Buying a honda . Excellent people and responsiveness. Tyler was superb in getting me to the car i wanted as well as all the options. I am delighted by my experience. Excellent people and responsiveness. Tyler was superb in getting me to the car i wanted as well as all the options. I am delighted by my experience. More

Great service Always take our Honda here, great service for years! Much appreciate all of their staff, everyone is always great, smiling and friendly. Thank you all Always take our Honda here, great service for years! Much appreciate all of their staff, everyone is always great, smiling and friendly. Thank you all! More

Fast and easy Great experience, Bob had a good feel for vehicles we looked at. The wait was short and sales team helped us out with a relatively fair trade in. Great experience, Bob had a good feel for vehicles we looked at. The wait was short and sales team helped us out with a relatively fair trade in. More

Fast Purchase Great sales groups that had me in and out very quickly. The staff was very accommodating and super veteran friendly. Overall, it was a great experie Great sales groups that had me in and out very quickly. The staff was very accommodating and super veteran friendly. Overall, it was a great experience. More

Lo deserves a raise Lo (Birdie), was an incredible salesman. From the moment we walked in, he was the only person who paid attention to us and took us seriously. He treat Lo (Birdie), was an incredible salesman. From the moment we walked in, he was the only person who paid attention to us and took us seriously. He treated us with kindness and patience and was incredibly genuine. I had a lot of anxiety at the other dealerships I visited, bur felt like I belonged immediately as soon as Lo took notice that no one else was helping us. From the moment Lo started assisting us it was a smooth process. I honestly couldn’t believe I waited that long to buy a car. And then I remembered that all the other dealers I worked with weren’t as friendly nor looked at us as serious buyers like Lo did. That being said, we weren’t even planning on buying a car that day, we were just test driving the cars we were interested in. And then Lo took us for a test drive in the CRV and walked us through all of the features, and we were sold immediately. We signed the paperwork as soon as we could. Literally all thanks to Lo and I couldn’t be happier with my purchase If I could give Lo Vang a raise personally, I would. He absolutely has a perfect score in my book. That being said, a few people we interacted with when we first entered, specifically the used car salesman we ran into when we were looking around the lot treated us like we didn’t belong. We then hovered around the reception area waiting for someone to notice us while the receptionists and a dealer socialized, ignoring us completely. We almost walked out of the dealership and definitely would have if Lo hadn’t found us and welcomed us. We made a significant purchase that day, all thanks to his genuine salesmanship. Any criticism below is directed at the other nameless interactions we had at the dealership, aside from Lo. Lo Vang is the single reason we made a purchase that day. We also really really enjoyed the finance person we worked with that night whose name alludes me. More

Honda CRV is better than other similar models. The Honda CRV was excellent to test drive and Crystal worked perfect for us. We were looking at the car and she asked if we needed help. She went an The Honda CRV was excellent to test drive and Crystal worked perfect for us. We were looking at the car and she asked if we needed help. She went and prepared test care to drive and was excellent to work with. More

Thank you. From start to finish everyone at the dealership was polite and positive. Nash was extremely patient helping review several cars and options. We took From start to finish everyone at the dealership was polite and positive. Nash was extremely patient helping review several cars and options. We took three different test drives to get comfortable with the various cars available. Overall a great experience. More

Rigid, Non-Accommodating, somewhat deceiving The lease replacement program is somwhat not true and things change when you are at the dealership. There is no customer loyality appreciation. This i The lease replacement program is somwhat not true and things change when you are at the dealership. There is no customer loyality appreciation. This is my second honda lease and I got zero incentive. The quoted price was high they were not willing to accomodate anything around it. I felt somewhat take it or go away attitude. This is my 4th new car (previous 2 from mazda) and this was not good experience of all. The fuel tank was not full upon delivery. Rest was fine. More

Fast and easy purchase I came in for a test drive of a new Honda Accord, and decided to move forward with the purchase later that day. The purchase was super easy and they w I came in for a test drive of a new Honda Accord, and decided to move forward with the purchase later that day. The purchase was super easy and they were able to get me through the entire process quickly. The sales staff was not pushy and receptive to my requests. More

No Communication My service advisor, who was not there when I picked up the car, never called me to tell me what was done to fix my car. Left a message and never rece My service advisor, who was not there when I picked up the car, never called me to tell me what was done to fix my car. Left a message and never received a callback from anybody. This was the 2nd time the car had been back to the same location for the same thing. If he wasnt going to be there he should have provided someone else details. Not impressed More