
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Oil change was quick and easy Easy to schedule the service and oil change was done well within the estimated time Would like to thank Ashley for providing detail explanation on Easy to schedule the service and oil change was done well within the estimated time Would like to thank Ashley for providing detail explanation on what is needed for this visit and next upcoming service visit More
Long wait- spend my whole day off there for an oil change Waited more then 2.5 hours for basic service. Then staff argued in front of me when I tried to apply a coupon to bill Waited more then 2.5 hours for basic service. Then staff argued in front of me when I tried to apply a coupon to bill More
Civic Responsibility Quick in and out since I wasn’t financing the car. Dealership was easy to work with and car was ready to go when promised. Beautiful car and the eas Quick in and out since I wasn’t financing the car. Dealership was easy to work with and car was ready to go when promised. Beautiful car and the ease of purchase made for nice experience More
Not confident know/care what they are doing Brought car in for 1st oil change, tire rotation, two window tints included wit my lease. When delivered my car there was dirt/salt all over front sea Brought car in for 1st oil change, tire rotation, two window tints included wit my lease. When delivered my car there was dirt/salt all over front seat and steering wheel like someone had driven through a puddle with the window or door open? Car rides rough on the road and is now making a ticking/clicking sound that wasn’t there before. All my audio settings were different?? Seems like someone was jamming on high treble/bass. Don’t know what transpired with my suv after I dropped it off. More
Perfect I came for oil change, brake change and tire rotation. As always Maurice was very helpful and pleasant. Nothing but positivity from my experience! the I came for oil change, brake change and tire rotation. As always Maurice was very helpful and pleasant. Nothing but positivity from my experience! the easiest hour spent. More
Customer First The last couple times when I’ve driven into the service area I’m greeted within minutes, which is important to me, as I had an appointment. I’m treate The last couple times when I’ve driven into the service area I’m greeted within minutes, which is important to me, as I had an appointment. I’m treated well and can tell that customer service is a priority here. I needed a new tire and instead of trying to upsale me, Jared was very real and told me exactly what I needed; one tire would be sufficient. This kind of honest service keeps me coming back! Thank you! More
Service Chad makes service experience very easy and simple all the way through to the cashier where Alison is very Pleasant and very accommodating Brookdale Chad makes service experience very easy and simple all the way through to the cashier where Alison is very Pleasant and very accommodating Brookdale Honda should be proud to have them on the staff More
Great I was very pleased with my appointment. All of the people were friendly and did a great job. I would recommend this dealership to everyone. I was very pleased with my appointment. All of the people were friendly and did a great job. I would recommend this dealership to everyone. More
Quick and easy the staff was very helpful I felt like they understood what I was looking for and had my best interest in mind the staff was very helpful I felt like they understood what I was looking for and had my best interest in mind More
Painless! Joe our sales rep was helpful but not pushy. When I told him my trade in had been inaccurately quoted he investigated, recognized the problem and got Joe our sales rep was helpful but not pushy. When I told him my trade in had been inaccurately quoted he investigated, recognized the problem and got me what I knew to be a fair price for my old car. I appreciated his open mind to an unusual situation. Val the finance rep was a delight to work with. Never thought I would say that about someone in her role. More