Luther Brookdale Honda

I can't recommend Chad enough! Chad Rawson is not your typical car salesperson, he was extremely professional, honest, genuine and very helpful answering any questions we had. We go Chad Rawson is not your typical car salesperson, he was extremely professional, honest, genuine and very helpful answering any questions we had. We got no B#//Sh!t from Chad, it truly was a pleasure working with Chad which is why we purchased the car from him. We talked with 8 or more salespeople prior to meeting Chad (Ford, Nissan, Toyota and even other Honda dealers) and always left feeling disappointed and in some instances disrespected. More

Chad Rawson We worked well with Chad in what was a relatively fast decision-to-purchase process. Chad was thorough and helpful and was not the least bit pushy in We worked well with Chad in what was a relatively fast decision-to-purchase process. Chad was thorough and helpful and was not the least bit pushy in his assistance. We enjoyed this environment very much. More

Terrible service, shady practices. The general manager is a complete xxxxxxx. The service department is incompetent. They will damage your vehicle and not say anything. They will also t The general manager is a complete xxxxxxx. The service department is incompetent. They will damage your vehicle and not say anything. They will also try to upsell you on services you do not need. Stay away unless you like getting taken advantage of. More

Bemidji to Brookdale Honda Scott was professional, delivered personalized service and fair! Contacted Scott via Luther online about specific vehicles, Scott emailed back option Scott was professional, delivered personalized service and fair! Contacted Scott via Luther online about specific vehicles, Scott emailed back options, we drove down next weekend. It was EXACTLY the dealership experience we wanted! In & out and bought a new car within hours!!! More

Nice and Helpful Very nice. Very helpful. Chad was very honest and straight forward. Wanted us to get a good deal. Best car dealer we worked with by far. I Very nice. Very helpful. Chad was very honest and straight forward. Wanted us to get a good deal. Best car dealer we worked with by far. I love my car it's prefect for me! More

Comfortable, fair and no pressure! My partner and I were comfortable with Scott and confident in his knowledge of the CR-V Touring. He was friendly, communicated well, was patient with My partner and I were comfortable with Scott and confident in his knowledge of the CR-V Touring. He was friendly, communicated well, was patient with our questions and explained things to our understanding. We felt he was actually advocating for us with advice and recommendations to help us get the best deal possible when buying a new car and trading in another. Scott was available by e-mail and his personal mobile phone from our initial contact through when we picked up the CR-V Touring. We felt no pressure from Scott when we first met him in the showroom and during the purchase. When we picked up the CR-V Touring, Scott went over all aspects of the vehicle and answered all questions before we left. He even came in early that day to accommodate our schedule. Scott took delivery of his new Touring the same day we got ours so it was reassuring we made the right choice in choosing him and the CR-V Touring. More

Second Chance We purchased a CRV we did not like. It actually had a leak. Chad helped us return that crv and buy a different CRV that met our needs. We purchased a CRV we did not like. It actually had a leak. Chad helped us return that crv and buy a different CRV that met our needs. More

Great salesman Scott was very helpful in choosing the Honda Fit and extremely knowledable. He described each feature and answered all questions I had. I would defin Scott was very helpful in choosing the Honda Fit and extremely knowledable. He described each feature and answered all questions I had. I would definitely recommend anyone looking to buy a new car, check with Scott at Luther Brookdale Honda. More

Luther Family of Cars great>Scott Ferguson>very professional Well my wife had bought a Luther car few years ago. She raved at how willing they were to answer questions. This is true of Scott Ferguson. Although Well my wife had bought a Luther car few years ago. She raved at how willing they were to answer questions. This is true of Scott Ferguson. Although he was very busy ,Scott had have time to answer tell us advantages of each car. Scott was willing to negotiate a price lower than 3 other Honda dealers in my area. This price included the 8 year / 100,000 mile warranty. Scott has invited me back to help fully understand all the Electronics on the vehicle, after getting used to it main functions. Scott did help with the phone, however, I need to come back so he can explain again to me. Scott has a grand sincere smile The finance mgr was nice and all business.. I think him here too. More

Knowledgeable and helpful sales staff! I loathe car shopping because I'm always afraid the sales person is more worried about the sale than my best interests. I didn't have to worry about t I loathe car shopping because I'm always afraid the sales person is more worried about the sale than my best interests. I didn't have to worry about that with Chad Rawson. He wanted to know exactly what kind of car I wanted and offered suggestions based on my needs. He's incredibly knowledgeable about vehicles and wasn't pushy about getting the sale. When we went to trade in my vehicle, we received an upsettingly low offer. Chad recognized this, as well as how upset this made us, and offered us a better deal. Aside from that little issue, we had an excellent experience. More