
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Centerville CR-V Purchase Visited an alternate Honda dealer; was told CR-Vs are so popular, none were available and we could get on a waiting list. Scott Ferguson responded imm Visited an alternate Honda dealer; was told CR-Vs are so popular, none were available and we could get on a waiting list. Scott Ferguson responded immediately to an website request for information, we visited the following day, Scott found us what we were looking for immediately. More
Pilot Purchase Experience This was my first time working with a Luther Dealership and overall we had a good experience working with Scott Ferguson. We were specific with the t This was my first time working with a Luther Dealership and overall we had a good experience working with Scott Ferguson. We were specific with the type of vehicle we wanted and the color and the Luther Brookdale Honda had one, but unfortunately Scott had to inform us that the vehicle had already been sold. He took the extra step and looked at the future inventory to let me know they were due to get another at the end of the month. Then out of the blue, he contacted me a few days later to let me know the sold vehicle that I wanted had become available again. I appreciated that he kept working with us to match us up to the vehicle we wanted. We came into the dealership the next day to make the purchase. Scott worked with us to go over all the details of the car which I appreciated as there is so much tech nowadays with new cars. We got a tour of the service area which is great as I know now I will not be lost when I bring the vehicle in for service. We then worked with Adam who was our finance manager and we closed the deal on everything. At the end of the day, we left driving our brand new vehicle. More
Great experience, fast and friendly. Far better experience than I have had at other dealerships in the area. Would recommend to anyone looking for a used Honda. Scott was awesome to work Far better experience than I have had at other dealerships in the area. Would recommend to anyone looking for a used Honda. Scott was awesome to work with. More
Easy and pleasant transaction! I was looking for a super clean used Jeep Grand Cherokee and found what I was looking for at Luther Brookdale Honda. My salesman Scott Ferguson was k I was looking for a super clean used Jeep Grand Cherokee and found what I was looking for at Luther Brookdale Honda. My salesman Scott Ferguson was knowledgeable and helpful in explaining the features of the vehicle and assisting to get my best possible sales price. Adam Peterson arranged the vehicle financing and made the paper work go seamlessly. I can whole-hardheartedly recommend the Luther Brookdale Honda team. More
CRV Recent Purchase We have purchased several Honda vehicles at Brookdale Honda and always have a good experience. This purchase of our 2017 CRV EXL was no exception. Sc We have purchased several Honda vehicles at Brookdale Honda and always have a good experience. This purchase of our 2017 CRV EXL was no exception. Scott answered all of our questions, discussed the new features of the 2017 CRV and was helpful in showing us how everything worked before we drove out of the dealership. More
21 years now This was my 5th car from Luther in 20 years. 4 CRV's now a little smaller HRV. LOVE IT! Scott F saw me looking at one months ago, set up a rest drive This was my 5th car from Luther in 20 years. 4 CRV's now a little smaller HRV. LOVE IT! Scott F saw me looking at one months ago, set up a rest drive quickly when I was ready, and was very knowledgeable about car options and details. All my cars serviced there over all the years More
Attention to every detail Scott did a great job matching me up to the perfect car for me. He was super nice and accommodating...also careful to tell me everything I needed to k Scott did a great job matching me up to the perfect car for me. He was super nice and accommodating...also careful to tell me everything I needed to know about all the wonderful features. I never felt talked down to. He was easy to contact afterwards when questions arose. Great guy! More
Smooth Experience My last vehicle purchased, a 2011 Honda CRV was made at this location. My wife and I were very satisfied with that purchase and the excellent service My last vehicle purchased, a 2011 Honda CRV was made at this location. My wife and I were very satisfied with that purchase and the excellent service we were given since that time. We were discussing the possibility of getting rid of our second vehicle, a 2002 Ford Ranger, and getting another Honda. When I came to Luther Brookdale Honda to have some repair work done on my CRV I decided it was time to start the search for a new vehicle - but was not intending on purchasing one that day. While browsing around the showroom I met Scott Ferguson. After a rather lengthy discussion, test drive, more discussion, having a discussion with my wife, and then more discussion we decided to go ahead with a purchase that day. Picking a Honda from Brookdale was a no brainer - we're sold on this dealership. Working with Scott through the process was about as painless as it could be. We ended up with a dynamite Honda Accord at a fair price. The way you are treated at Brookdale is great. Much thanks to Scott(Sales) and Adam(financing). Great job by both of them. Joe Axe More
Listened to my needs. Dan was on top of getting my needs met. He called me when the right car came in.Dan was willing to take the time out for the right car.He folliwed up Dan was on top of getting my needs met. He called me when the right car came in.Dan was willing to take the time out for the right car.He folliwed up and was not pushy. More
Best Dealership Experience EVER! To say my fiance and I had a horrible experience at the previous dealership we went to would be an understatement. It literally took me 2+ months to g To say my fiance and I had a horrible experience at the previous dealership we went to would be an understatement. It literally took me 2+ months to gather the courage to give a different one a try. BEST decision ever. When we bought our last car it was a "replacement" for the lemon we bought the month prior from that horrible dealership - the salesman we worked with was fired in that time span - can't imagine wht. I did not leave with that "I got a new car happy feeling" whatsoever. 8 hours later we left in a "I guess we'll just have to settle for this." Dan was fantastic showing us all our options, he made sure EVERYTHING I wanted was covered. I fell in love with the car we purchased instantly. My sister gets a daily "you know what else I love about my new car?" text. I've recommended Dan and the dealership to everyone. Dave in finance was equally as fantastic to work with. I've worked in customer service 25+ years, my motto is to treat people the way you want to be treated. The entire Luther Honda staff definitely treated us the way we wanted to be treated. ~No longer "Dealership" scorned! Derrick & Carrie More