Luther Brookdale Honda
Brooklyn Center, MN
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6,555 Reviews of Luther Brookdale Honda
A good choice all around! I am very happy with the service I received and the vehicle I got. Chad was very helpful and easy to work with.p And Dave was straightforward and solu I am very happy with the service I received and the vehicle I got. Chad was very helpful and easy to work with.p And Dave was straightforward and solutions oriented. It was a positive experience. More
Scott was great! I will admit I do not know much about cars. Scott helped me from the very beginning of the process and helped me get the best possible deal. I apprec I will admit I do not know much about cars. Scott helped me from the very beginning of the process and helped me get the best possible deal. I appreciate the help that he gave so much. I love my Nissan Rogue! More
Great experience. We came to Brookdale Honda from another dealership because they had the car we wanted on the lot versus ordering and waiting 4 weeks. Chad took great We came to Brookdale Honda from another dealership because they had the car we wanted on the lot versus ordering and waiting 4 weeks. Chad took great care of us. He was a pleasure to work with and very helpful. I would highly recommend Brookdale Honda and Chad to others. Kevin was also great to work with. More
Impeccable customer service! My husband and I came in late looking through the Car lot not expecting to find what we were looking for. It was nearly closing time and Chad just h My husband and I came in late looking through the Car lot not expecting to find what we were looking for. It was nearly closing time and Chad just happened to be walking through the lot. He came right up and helped us even though it was almost time for him to go home. When we found our used 2014 Dodge Grand Caravan with less then 25,000 miles I was shocked by how low the price was. I was convinced there was something wrong with it! Chad answered all our questions and went above and beyond to get us financed. I Love my new Van!!! I will definitely be coming back to Luther Brookdale Honda to see Chad for any further car needs in our family. More
Our 2016 Honda Accord Sport purchase Whitney Mathews was our salesperson and she was fantastic to work with. She was very professional yet made the process fun and enjoyable. Most impor Whitney Mathews was our salesperson and she was fantastic to work with. She was very professional yet made the process fun and enjoyable. Most importantly, she did what she said she would do when she said she was going to do it. Very timely and efficient. We would highly recommend her to anybody in the market to purchase a new Honda. We have another daughter that we will need to purchase for in another 3 years and we will definitely be back to see Whitney when that time comes. Thanks again, Whitney!! Brad and Jenny L. More
I felt happy after leaving this dealership. Working with Scott Ferguson was an absolute breeze. The car buying experience has been a horrible one for me in the past and my experience with Scott Working with Scott Ferguson was an absolute breeze. The car buying experience has been a horrible one for me in the past and my experience with Scott and Luther Brookdale Honda was excellent. The second I walked into the dealership I was given all the information I needed to make a decision. I was not hassled. I was given a great deal and on top of it my all-weather mats were thrown in for fun! I love my car and Scott was able to give my quick answers to all my questions via text whenever they popped into my brain. He had the car I wanted to test drive pulled up in front before I even got to the dealership. He spent time explaining things to me and was patient as I mulled over my decision. He got stung by a bee when we were looking at the car I wanted to purchase...and he kept a smile (ha ha). They offered me more on my trade in than any other dealership I went to. Scott has even offered to spend time with me this week to go over all the things I need to know about my car, I have an appointment later this week. Thank you to Scott and everyone at Brookdale Honda! I will definitely recommend this dealership after my experience. More
Friendly salesman We thought that we were treated warmly by the sales people. Appreciated the call 2 days after the sale to see how we liked the car and if we had any p We thought that we were treated warmly by the sales people. Appreciated the call 2 days after the sale to see how we liked the car and if we had any problems. The only suggestion is to remind out of state customers to bring a cashiers check. More
EXCELLENT I don't really do reviews since I am a firm believer of research, numbers and straight up fair negotiation. In other words, don't trust anyone to do I don't really do reviews since I am a firm believer of research, numbers and straight up fair negotiation. In other words, don't trust anyone to do the hard job of research for u. Since a car is the 2nd most expensive basic need, I was impressed dealing with Scott Ferguson and feel it is my duty to acknowledge a good customer experience. This man is a gentleman and a scholar! His manager (very professional) is also a straight shooter and reasonable gentleman. I would recommend buying a car from Luther Brook dale Honda and in particular working with Scott (Gold stars again). I am a difficult customer since I do not like buyer remorse :), but I can honestly say, so far so good, on a recently purchased 2015 Honda Pilot. My thoughts after dealing with Scott Ferguson is that he is knowledgeable of the cars in the lot, he is patient, succinct and a genuinely good person. I would invite him for a party at my house. Thank you Scott and the Finance guy who got us in and out of that "dreaded" office with hopefully no scars :) I will be bringing in my other vehicle for an armor upgrade. It is true what S. Honda stated, "If you make a superior product, people will buy it". More
friendly and comfortable I knew exactly the car I wanted, but it was my first time doing this and I never liked the idea of walking into a car dealership alone. Scott made th I knew exactly the car I wanted, but it was my first time doing this and I never liked the idea of walking into a car dealership alone. Scott made this very easy for me. He was very easy to talk to from the beginning. I got his phone# on chat to start. Called him a few days later. Scott was easy to talk to, personable, and supportive. Always got back to me, and never in a pushy way. Plus a good sense of humor:) Very helpful with information and deciding on options for car protection stuff. More
Friendly experience Scott was a great support in the whole purchasing experience. I walked into the dealer not knowing what I was buying and he showed me step by step the Scott was a great support in the whole purchasing experience. I walked into the dealer not knowing what I was buying and he showed me step by step the features of the car. He allowed us to discuss and wasn't "pushy" trying to make buy the car. He built trust and then helped to make an educated decision. More





