Luther Brookdale Honda

Initial servicing of used car purchased from private party Brought in an 08 Honda Civic for oil and any other servicing needed, the car just purchased from a private party. Service adviser Laurel quickly dete Brought in an 08 Honda Civic for oil and any other servicing needed, the car just purchased from a private party. Service adviser Laurel quickly determined a plan for recommended standard servicing and evaluation for any other possibly needed work. Ended up with an oil change, addition of some missing lower body clips, and upon my request a spare key, all for a very good price. Technician Eric did a great job, and the whole process was completed in an hour. More

No hassle service Best service experience I have ever had at a dealer. I was only charged for the work and parts that actually fixed the problems I was having on my 02 Best service experience I have ever had at a dealer. I was only charged for the work and parts that actually fixed the problems I was having on my 02 Honda Civic. I will definitely go back with any future maintenance problems I have and would even consider purchasing my next vehicle from them. More

Good service with minor hiccups Brought in my Odyssey for some minor maintenance - oil change, trim repair. Easy to schedule an appointment online and dropped off the vehicle night b Brought in my Odyssey for some minor maintenance - oil change, trim repair. Easy to schedule an appointment online and dropped off the vehicle night before for a 745am appointment. Vehicle ended up only getting oil change and a basic rubber seal for the driver's door was not in stock and had to be ordered so I have to return to get that done. The vehicle wasn't available until after 12pm and for such minor repairs that seemed like quite a while. These are minor issues but overall service was excellent otherwise. More

Recall Service Excellent service from making the appt. via phone to checking in at the service desk. Laurel was fantastic. Very professional, engaging and knowledg Excellent service from making the appt. via phone to checking in at the service desk. Laurel was fantastic. Very professional, engaging and knowledgeable. Service appt. was scheduled for 7:30am for what was to be @1hr long process. I was out of there in under 45 min. A great, efficient service experience More

Great customer service Was very pleased with quality of customer service both Brookdale Honda and Honda of America has. My experience was very pleasant and people were very Was very pleased with quality of customer service both Brookdale Honda and Honda of America has. My experience was very pleasant and people were very polite and helpful. Honda took care of my concerts and issues with my car without a single problem. Thanks More

Outstanding Service It was time to replace my 2005 Saturn Vue and was recommended to stop by Honda Brookdale. Initially met with Kieth Ellenberg and introduced me to Wil It was time to replace my 2005 Saturn Vue and was recommended to stop by Honda Brookdale. Initially met with Kieth Ellenberg and introduced me to Will Carr. Will was very friendly and welcoming to me and my partner. I kind of new what I was looking for and he was patient and knowledgeable on what would be good for me and my family. When I stated I wanted some time to think he did not pressure for an immediate decision, he opened the door for another visit. Took me 2 days to realize this is where I wanted to come back and make the deal. He was also very upfront with my trade in and gave some good advice. Showed up and again Will was great and I left the dealership with a 2015 Honda CRV EXL...Great all around!!! More

Regular maintenance I have bought five CRV's from Brookdale Honda and had all my maintenance done there. My service has always been great and I am treated with warmth an I have bought five CRV's from Brookdale Honda and had all my maintenance done there. My service has always been great and I am treated with warmth and respect and I trust the work that is done. Chad is the service guy I have been calling and working with for years and he is wonderful and I trust what he tells me and the quality of work he assures. More

Great customer service! I live over in Blain. I became a regular with Luther Brookdale Honda about one year ago. It is relatively close to me. Customer service can't be toppe I live over in Blain. I became a regular with Luther Brookdale Honda about one year ago. It is relatively close to me. Customer service can't be topped anywhere. Most of all, I trust the mechanics in the service department. Employees appear to be quite motivated too. Also notice that this respectful treatment of customers is extended to all of the dealership's clients too. More

Another great Experience! My appointment was made with Joe Reda without any problems. Upon arriving for my 2:00 pm appointment , I was greeted by Alicia Jenkins who wrote up my My appointment was made with Joe Reda without any problems. Upon arriving for my 2:00 pm appointment , I was greeted by Alicia Jenkins who wrote up my oil change service order. To complete the process, Lucas Smith finished up the paperwork. I had a good conversation with Lucas while finishing the paperwork. All three employees were easy to work with and I would highly recommend Brookdale Honda for future services. More

A Pleasant Experience My husband and I feel fortunate to have worked with Will Carr for our buying experience. Even though we have driven Hondas for some 30+ years and hav My husband and I feel fortunate to have worked with Will Carr for our buying experience. Even though we have driven Hondas for some 30+ years and have been pleased with our Luther experiences, purchasing a new vehicle can be intimidating. Will listened to what we wanted, answered our questions, gave us excellent information, and was patient. He was knowledgeable, professional, and friendly. Thank you, Will Carr! Dennis and Joan Neaton The finance manager, Ben, was very thorough. Having the large screen computer with which to review each step of the finances, made the process easy to follow. His manner was professional and friendly. Thank you, Ben Haertzen Dennis and Joan Neaton More