
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
CRV-EXL Art was very detailed when going through the features of the vehicle. He was also very helpful in answering my questions and getting me detailed pric Art was very detailed when going through the features of the vehicle. He was also very helpful in answering my questions and getting me detailed pricing information. More
Always a good experience. The maintenance and repair work done on our Honda vehicles at Brookdale Honda over the past decade has always been of the highest quality, We have be The maintenance and repair work done on our Honda vehicles at Brookdale Honda over the past decade has always been of the highest quality, We have been treated fairly, honestly and with great courtesy by Chad and others in the Service Department. We will continue to purchase and own Honda vehicles, and will continue to bring them to Brookdale Honda whenever they (infrequently) need service. More
Outstanding Purchase Experience My experience with Ryan and everyone at Brookdale Honda was without reproach. From the moment I walked in, I was greeted and introduced to the correct My experience with Ryan and everyone at Brookdale Honda was without reproach. From the moment I walked in, I was greeted and introduced to the correct person to assist me. My goal was to have Ryan give me a quote to purchase my used car. Ryan, lead me through the process, not as buyer, but more as a host. I feel the price I was offered was more than a fair price. After we agreed, we spent a little more time while Ryan wrapped up the details so that I had little, if anything to take care of once the transaction was complete. Given the manner in which I was treated, I would not hesitate to go back to Brookdale Honda. - Joe More
Patient staff The staff was very patient as we debated purchasing new Honda while our 10 yr old vehicle was being looked at in your service area. The staff was very patient as we debated purchasing new Honda while our 10 yr old vehicle was being looked at in your service area. More
Brookdale Honda dealership is the Best! I have owned 2 Honda's in the last 15 years and Brookdale Honda has serviced both over the last 15 years. I have learned to trust them over that time I have owned 2 Honda's in the last 15 years and Brookdale Honda has serviced both over the last 15 years. I have learned to trust them over that time. My first car had a warranty on it and they replaced the transmission on that one under warranty. I sold it to my son and then bought an Accord in 2006 with 29,000 miles on it. It currently has 142,000 miles on it and runs like a top. I have followed the recommended service plan and it works wonderfully to keep the car maintained. One I stopped by a local very reputable mechanic to get a headlight bulb replaced. They quoted me a price for the entire headlight assembly replacement. I took it to Brookdale Honda and they replaced the bulb at 10% the cost of the other mechanic. Brookdale Honda is the only dealership I have stayed with for everything from leasing to buying to servicing over the last 15 years. They worked hard to earn my trust for servicing especially. Great, well trained personnel, clean modern facility, and I always drive off happy! More
Loyal Honda Guy I have been a Honda guy for 20+ years and only buy or take my vehicles to the dealership. The service and experience is always great, The only thin I have been a Honda guy for 20+ years and only buy or take my vehicles to the dealership. The service and experience is always great, The only thing I wish is that they would thank you for being a loyal coustmer at the time you arrive and always apply the 10% discount to the bill (invoice) without you asking for it (since they mail them to your home). Other dealerships throughout the country where I lived over the past 18 years, prior to the last 2 in the Twin Cities have always done this and hopefully this one will too. More
Fantastic experience Always a great experience with Brookdale Honda and Will Carr. Can't recommend him enough. Honest, helpful and always available to advise. Bends over b Always a great experience with Brookdale Honda and Will Carr. Can't recommend him enough. Honest, helpful and always available to advise. Bends over backwards to get you a great deal with no pressure. More
Maurice was outstanding!! I took my car in for an oil change and some other work and I think this was the second or third time working with Maurice. He is always so profession I took my car in for an oil change and some other work and I think this was the second or third time working with Maurice. He is always so professional, friendly and patient with us and our questions. We asked him a few things and he took the time to research and got back to us with the answers. In this day with everything being so quick and short, Maurice was there to show us fantastic customer service. Thank you Honda for having a wonderful person on your team!! More
Lengthy oil change I had an appointment for 4 pm. I was on time. 90 minutes for an oil change. Get in my car, check engine light still on. You were in my car, did yo I had an appointment for 4 pm. I was on time. 90 minutes for an oil change. Get in my car, check engine light still on. You were in my car, did you not see that? No reminder sticker for next oil change. I wonder if my oil was changed at all! More
Fast, friendly service This was my first oil change at Luther Brookdale Honda, and only my second with my new CR-V. Laurel quickly got my car's information in their system a This was my first oil change at Luther Brookdale Honda, and only my second with my new CR-V. Laurel quickly got my car's information in their system and personally showed me to the waiting area, which was very large and comfortable and well stocked with drinks and snacks and free wifi. My oil change, tire rotation and free car wash was finished quicker than expected too. Happy customer! More