Luther Brookdale Honda
Brooklyn Center, MN
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6,619 Reviews of Luther Brookdale Honda
I had routine maintenance done on my 2006 Honda Odyssey and the price came in under estimate & was done when I needed it. I also made a whim purchase of floor mats & they installed those in a matter of mi and the price came in under estimate & was done when I needed it. I also made a whim purchase of floor mats & they installed those in a matter of minutes while I checked out. Would recommend this place to others. More
I was shopping for a new Honda Odyssey. After doing much online research and price comparison amongst all the Honda dealerships in the twin cities, luther had the lowest price. When I first went in for a t online research and price comparison amongst all the Honda dealerships in the twin cities, luther had the lowest price. When I first went in for a test drive, they were very friendly and helpful. After the test drive, they didn't pressure me and gave me time to think about. When I went back a few days later to purchase the vehicle, they were again very helpful and attentive. They made it easy to compare the different models while my wife and I decided which was right for us. We traded in a vehicle and their offer was higher than any other trade-in offer we had gotten when shopping around. They recently moved into a new building that was great. It had tons of amenities available while we waited for all the paperwork to be finalized. We plan on getting our service done there as well (though with the vehicle being a week old we haven't yet had to take it in). More
We totally trust Zack with our cars. He tells us when we have upcoming maintenance and approximately what it will cost us prior to having to bring it in. This helps us plan financially. He is so great at hi have upcoming maintenance and approximately what it will cost us prior to having to bring it in. This helps us plan financially. He is so great at his job. We are very thankful. We have two CRV's one with 205,000 miles and the other with 222,000 miles. Zack has helped us maintain these vehicles and we have gotten great value in our cars because of Zack and the great service department at Honda. Everyone is super. Thank you! The Kiley's More
There is always this air of familiarity and warm welcome you only get from family and old friends, all at this state of the art facility that blows you away, resulting in wait times that passes quickly due you only get from family and old friends, all at this state of the art facility that blows you away, resulting in wait times that passes quickly due to such a pleasurable experience, and top notch service. More
excellent, prompt, courteous assistance. waited in a excellent, prompt, courteous assistance. waited in a very comfortable environment complete with gratis beverages friendly,clear and patient explana excellent, prompt, courteous assistance. waited in a very comfortable environment complete with gratis beverages friendly,clear and patient explanations of problems. waved good by with a smile! More
Visited to have routine maintenance completed on my car. Zac always takes care of me with a friendly attitude and a smile. I trust his recommendations for needed service on my vechile completely. The new bu Zac always takes care of me with a friendly attitude and a smile. I trust his recommendations for needed service on my vechile completely. The new building is so awesome and is designed to give the customer a great experience while waiting for their vechile. More
I have been taking my Honda to this location for some time now and I never have any type of a bad experience. I am very pleased with the quality of work I receive as well as friendly and nice employees t time now and I never have any type of a bad experience. I am very pleased with the quality of work I receive as well as friendly and nice employees that take the time and explain things to you. I would recommend this facility. More
The service was completed as expected in the time allowed. They answered all my questions and I left confident that everything was as it should be. allowed. They answered all my questions and I left confident that everything was as it should be. More
went in for routine oil change and they said plug was stripped and could not put another plug in. I had to trust them that the work needed to be done. so over $400 for oil pan replacement. ouch stripped and could not put another plug in. I had to trust them that the work needed to be done. so over $400 for oil pan replacement. ouch More
I was experiencing repeated problems with my new Honda CRV. It would not start on 4 separate occasions. Each time I called AAA and then drove it into the dealership. Unfortunately the battery tested fine CRV. It would not start on 4 separate occasions. Each time I called AAA and then drove it into the dealership. Unfortunately the battery tested fine each time. Chad told me the next time this occurred to call him immediately to have my car towed into the dealership. The 4th time this occurred I called Chad and he sent a tow truck. When they examined the battery dead, they were able to see the cause of the repeated problems and subsequently replaced the battery. Chad listened to me, heard my frustration with my brand new CRV and did everything in his power to solve the problem. I am grateful, will continue to bring my car to Brookdale Honda for service and recommend this service department. Thank you. More





