Luther Brookdale Honda

Since my wife wants an awd. We found the 06 Siena limited AWD @68000 mlies. The whole proces was average. The price tage was $22995 and we were told that Brookdale Honda will never negociate the pr limited AWD @68000 mlies. The whole proces was average. The price tage was $22995 and we were told that Brookdale Honda will never negociate the price tage I was skaptical about it but since my wife always want this type of van we procceeded to buy the Van. I never heard from any dealers in the past that they will never negociate the price. This is something new to us. I put down $5000.00 cash and write $349.68 check and I was not given the recieve for the down payment of $5349.68. I did not asked for the recieve either what so bad was that the finace person hand writen the milage on the paperwork/title and we have to go back to signe the title paper. Very average sercive in my opinion when comparing to other dealers in the area. Poor on detailing of the van, oily inside on some of the pannels. More

Very easy to work with, very upfront and willing to accommodate, excellent service staff, Zack Schwartz is easy to work with and communicate with as far as any maintenance needs. I would highly recomm accommodate, excellent service staff, Zack Schwartz is easy to work with and communicate with as far as any maintenance needs. I would highly recommend Brookdale Honda for a place to look for and purchase any new and/or used car. This is our 3rd new car that has been purchased there and they always go the extra mile. More

Erin was very pleasant to deal with and seemed pretty well informed. She spoke too softly as it was hard for me to hear her. Everything took MUCH longer to accomplish than Erin explained....getting som well informed. She spoke too softly as it was hard for me to hear her. Everything took MUCH longer to accomplish than Erin explained....getting some touch up done on our new "used" car, getting tires exchanged, the whole sales process, etc. The most frustrating part of the sales process was having Erin running back & forth between me and the new sales manager, Ryan, regarding the trade in value of my vehicle. Finally Erin had Ryan meet directly with me and we were then able to finally clinch the deal after one additional try. I was a serious buyer determined to make a deal but the process was very frustrating. We are still waiting for the window sticker to be mailed to us as we told Erin we wanted to keep it for our records. One thing I was VERY disappointed in....the detailing on the car when it was ready for pickup. Two of the tires did not have any of the shiney spray on them....dull and dirty; the inside windows were not clean; the body of the car appeared to have a quick wash but was not wiped down very well as there were spots all over. Adam was fine to work with....very business like but little to no "bed side manner." It apppeared he was very busy and needed to get on with the next customer. More

Don kept us informed. He and the others at the dealership were friendly and had an authentic attitude. Don provided the information we needed, guided us through the process and did not pressure u dealership were friendly and had an authentic attitude. Don provided the information we needed, guided us through the process and did not pressure us in any way. We did have to wait a fairly long time after paperwork was signed before we actually got the car, however I know they were trying to remove some water spots. More

My initial experience was fine. I bought a 2 year old 37,000 mile Toyota Corolla. They said they had inspected it and it was in good shape. 3 months later the engine light is on and the dealership is don 37,000 mile Toyota Corolla. They said they had inspected it and it was in good shape. 3 months later the engine light is on and the dealership is done. Buyer beware. They are a stereotypical used care dealership. More

This was our first visit to the dealership. We were very happy with Brad. He was very thorough and did a great job helping us find a car without putting pressure on us to buy. We drove out of there with a happy with Brad. He was very thorough and did a great job helping us find a car without putting pressure on us to buy. We drove out of there with a new car that we got for a fair price. Also, thanks to the shop guy (sorry...we didn't get your name) who stayed after closing to get the car ready for us to drive. What great service! We will definitely go back. More

This is the second vehicle I've leased from Mike Levit. He's always dealt with me fairly and goes out of his way to make sure I'm happy with my vehicle. Brookdale Honda has given me great service on my Pi He's always dealt with me fairly and goes out of his way to make sure I'm happy with my vehicle. Brookdale Honda has given me great service on my Pilot and Accord. I expect they'll do the same for my CRV. More

We took our pricing needs via email to Brookdale Honda and within 5 hours, we were driving away in our new Pilot - very happy. Service was great, followup was great, business office was no-nonsense - get and within 5 hours, we were driving away in our new Pilot - very happy. Service was great, followup was great, business office was no-nonsense - get it done. Would definitely recommend Brookdale. More

I was very pleased with the level of service and the information I received from Brad. I had very little time to be in the dealership so we did much of the sale over the phone and he was very helpful a information I received from Brad. I had very little time to be in the dealership so we did much of the sale over the phone and he was very helpful and returned calls very promptly. Since I didn't have time to look at the car during business hours I decided to drive by the dealership after hours just to peek at the car and they were just closing up and stayed so that I could look at the car, which I appreciated immensely. Everyone was very professional and I would give them the highest ratings across the board. And I love the car too, which helps. More

This is my second purchase from this dealership. Sales worked with me to get the model, features, and color I wanted not having this vehicle in stock. Communication was excellent. Here they offered thi worked with me to get the model, features, and color I wanted not having this vehicle in stock. Communication was excellent. Here they offered third party extended warranties and added material protection packages to meet my low annual mileage but long term ownership plans extending the manufacturer's warranties and adding full bumper-to-bumper coverage. (70,000 total miles/10 years). The electronics alone demanded long term coverage. The model was a 2011 Honda Pilot EX. More