
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
I would’ve given 5 stars, but when I scheduled an appointment to see the vehicle, I was told it was at an offsite detailer. The car I got into clearly had not been detailed at all. Covered in drink s appointment to see the vehicle, I was told it was at an offsite detailer. The car I got into clearly had not been detailed at all. Covered in drink spills which I had to clean. The engine cover was also hanging off and peeling back, which I noticed only after I got home and heard scraping underneath the car. I love the car, but if it had actually been detailed like the dealer said and if I didn’t have to have the engine cover put on correctly after leaving, I would’ve given 5. More
This dealership is always clean and welcoming, the customer support people are always very helpful, explains what is needed and what is nice to have. customer support people are always very helpful, explains what is needed and what is nice to have. More
Service took much longer than originally stated, and service forgot that I was waiting for my car. I was also told that unnecessary repairs were needed (engine leaking oil when there were no puddles und service forgot that I was waiting for my car. I was also told that unnecessary repairs were needed (engine leaking oil when there were no puddles under my vehicle). They did credit me back money for the service that took the longest, ehich was why I gave two stats instead of one. More
They were very helpful & prompt when I needed new tires & even had the tires I wanted in stock! It didn’t take long to put them on & align my car. Very happy & will definitely go back for more awesome servic even had the tires I wanted in stock! It didn’t take long to put them on & align my car. Very happy & will definitely go back for more awesome service. More
Jake, our salesman was extremely helpful and made the purchase smooth. Buying a car was stressing my wife out, after a brief phone conversation with Mr Ford, I could trust him to help Becky, This made m purchase smooth. Buying a car was stressing my wife out, after a brief phone conversation with Mr Ford, I could trust him to help Becky, This made my life better as they got a great car picked out, and did the financing we required. Thank You Mr Jake. More