Luther Brookdale Honda

Excellent salesperson, good service. Not too expensive. Helpful technicians. Highly recommend this dealership to Honda owners Not too expensive. Helpful technicians. Highly recommend this dealership to Honda owners More

A plus for communication and responsiveness. Was as good of an experience working with the service department as I could have hoped for. Was as good of an experience working with the service department as I could have hoped for. More

Experience was excellent! They were friendly and efficient in finding what we were looking for and getting the paper work done! They were friendly and efficient in finding what we were looking for and getting the paper work done! More

The purchasing experience itself was great and the people were nice. But my god the spam emails after are terrible! The unsubscribe functionality doesn't seem to work and I'm blasted with multiple requests a were nice. But my god the spam emails after are terrible! The unsubscribe functionality doesn't seem to work and I'm blasted with multiple requests a day to fill our surveys and other junk, so fine, I'll fill them out if you won't stop harassing me but the results won't be good for ya. Please consider showing some respect for your customers and end this irresponsible emailing practice. More

The service at Luther Brookdale Honda can't be beat! I knew roughly what I wanted when I walked in to the dealership, and the whole team was very attentive in helping me get it. Aaron answered all of my I knew roughly what I wanted when I walked in to the dealership, and the whole team was very attentive in helping me get it. Aaron answered all of my questions and was very knowledgeable in helping me compare models and features. Then Kevin really worked some great magic in helping me finance the deal affordably. I truly felt valued and well taken care of from the time I walked in until I left with my new car, and their follow-up in the weeks since my purchase has been even better. I highly recommend Luther Brookdale Honda to anyone looking to purchase a new or used car! More

The team atmosphere was electric and upbeat. My attendant gave me his undivided attention making me feel that my issue was all that mattered. And the waiting area was actually relaxing, warm and My attendant gave me his undivided attention making me feel that my issue was all that mattered. And the waiting area was actually relaxing, warm and inviting. They even managed to reduce the quoted amount of my bill. Now that was a great experience. I have purchased three cars from Luther and I look forward to my fourth! Thank you. More

Nice, clean shop. Expensive but they will resolve the issue. Staff is friendly and knowledgeable. Expensive but they will resolve the issue. Staff is friendly and knowledgeable. More

They give reliably great service. The staff is knowledgeable, dependable and professional. This is the third car I purchased and had serviced here. I have no complaints. The staff is knowledgeable, dependable and professional. This is the third car I purchased and had serviced here. I have no complaints. More

The salesman was arrogant during negotiations now non responsive after the sale. Where’s my Luther discount card that was advertised and promised. I regret purchasing a new vehicle from Jon Tearle, I sho responsive after the sale. Where’s my Luther discount card that was advertised and promised. I regret purchasing a new vehicle from Jon Tearle, I should have taken him up on his comment to go to Walser if they’re offering more for my trade, next time I will! Again were is the Luther discount card? More

The service request was wrongly written for a check on my tire, i asked for a tire change. Found that out after a1 1/2 hour wait when i was told they had no tire for my Fit. (Which i bought there.).My car tire, i asked for a tire change. Found that out after a1 1/2 hour wait when i was told they had no tire for my Fit. (Which i bought there.).My car had been shot up. The one looking at the tire opened my door. A bullet fell out. HE THREW IT AWAY! Evidence i could give to police re: the gun being used repeatedly on my block and he threw it away. Another appointment, no tire there-"i got busy with another customer and forgot to call you." Kind of a big thing for a disabled person with chronic pain, driving out there for nothing. Another appointment. No tire. i called this time. Thursday appointment made for me that i got through email, which i did not see until i was done with work--too late for the appointment. Friday got the tire. In the meantime, i called the overall manager, Jim, who hung up on me when he called back; i was told the service manager had called me Thursday to let me know about the tire. i got no call or message on either of my phones. i am a 30 year customer of this dealership, have bought cars there and relied on them for service. Never had a problem but this was a fiasco at a time emotional distress and feeling very unsafe. Having to drive on the spare with the tire warning on, to multiple appointments 20 miles away was scary. Oh, yeah, no one turned the tire light off either. i am not going back just for that! More