"Used Mazda purchase"
My experience at Luther Mazda was overall very smooth. I came in with a preapproved loan from my credit union and lad looked at potential vehicles online so was prepared for how much I wanted to spend and what I wanted. Sean was very respectful of my choices and did not try to influence my decision with more expensive vehicles. In addition the financing people offered there warranties etc but did not push when I said I was not interested.
"I’ve had Kevin Tran as my check-in service advisor on..."
I’ve had Kevin Tran as my check-in service advisor on previous visits along with this most recent one. Kevin is very customer friendly, courteous in addition to his outstanding product knowledge. Thank you, Kevin!
Actually, every person that I have had the opportunity and pleasure to work with at the Brookdale Luther Mazda has always been exceptionally outstanding! Thank you, team!
"No nonsense service"
She took her car in for regular service and tire rotate and balance. She drove home and car shook bad. She called service and a flatbed truck was sent out with a loaner. She did not need the loaner. Loaded her car and returned to dealership. One of the wheel weights fell off. Minor problem. Returned her car all in 4 hour timeframe. Things happen, but we could not ask for a quicker solution.
Thanks BDale Maxda for caring!