Luther Brookdale Mazda

Great customer service and friendly staff. I was informed progress of vehicle and all costs. I was informed progress of vehicle and all costs. More

Wonderful people to work with, very generous with their time and I would recommend anyone wanting a Mazda to go to Luther. time and I would recommend anyone wanting a Mazda to go to Luther. More

Purchased a vehicle for better medical transport. Alex was great. I do feel the sales manager low balled me on my BMW trade in. Tried telling me there was issues with the vehicle, but I know that wa Alex was great. I do feel the sales manager low balled me on my BMW trade in. Tried telling me there was issues with the vehicle, but I know that was not the case,since Bloomington BMW had done the all point check for me and there were no issues. More

Buying a new Mazda here was a great experience. This is the second Mazda I've bought from Luther Brookdale Mazda and service team is great. Always prompt and courteous. Very happy, repeat custo This is the second Mazda I've bought from Luther Brookdale Mazda and service team is great. Always prompt and courteous. Very happy, repeat customer. More

Everyone I worked with was very helpful. Whenever myself or a family member needs a new vehicle, I know where I will be going! Whenever myself or a family member needs a new vehicle, I know where I will be going! More

Clear pricing with friendly sales staff. The test drive process was smooth as well. Only issues were with the trade in process and signing/paperwork. Those teams/people made my wife and I fe The test drive process was smooth as well. Only issues were with the trade in process and signing/paperwork. Those teams/people made my wife and I feel uncomfortable. More

Great dealership! Facilities are top notch, inventory was extensive and the whole buying experience was one of the smoothest we've ever had. Chad was phenomenal to wor Facilities are top notch, inventory was extensive and the whole buying experience was one of the smoothest we've ever had. Chad was phenomenal to work with - he was friendly, super responsive, and very knowledgeable. I would not hesitate to purchase another vehicle from Luther Brookdale Mazda and would definitely recommend to anyone who is looking for a Mazda! More

Our sales guy Pang was AMAZING! He helpless us out so much and was so willing to answer questions. We eventually had to work with the Sales manager, Sal and he was so rude and aggre He helpless us out so much and was so willing to answer questions. We eventually had to work with the Sales manager, Sal and he was so rude and aggressive. We were inquiring on details about the Luther Family discount (mother works for Luther) and he had no knowledge about this, which is fine, but the approach he had was rude and was telling us we didn’t know what we were talking about and said if we had this discount why weren’t we at the other dealership and at his instead. There were a few times I had to ask him to please be more respectful. Sal also commented on my wife’s stomach and said “are you rubbing your stomach because you’re pregnant” which I found to be a very rude comment to make. A few days later after getting our Mazda CX-5, we noticed a HUGE crack in our windshield that was there prior to us purchasing the car. The entire inside was so dusty and they didn’t clean it. It was a very poor experience and it was very disheartening not being taken serious at all due to the sales managers attitude. We called a few days later to talk to a manager about our experience and we never received a call back. More

Rania was fantastic to work with from beginning to end! She worked with me to get the car I wanted, and was kind, knowledgable, and accommodating throughout the process. She worked with me to get the car I wanted, and was kind, knowledgable, and accommodating throughout the process. More

The car service experience I experienced at Brookdale Mazda for this car service was very good. Mazda for this car service was very good. More