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Luther Brookdale Mazda

Brooklyn Center, MN

4.7
2,856 Reviews

4435 68th Ave N Suite A

Brooklyn Center, MN

55429

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2,856 Reviews of Luther Brookdale Mazda

March 20, 2023

Everyone at the dealership is friendly and knowledgeable. They go above and beyond to make you feel taken care of and never pressure you into a decision! More

by mschroeder26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Adams, Vadim Fateev
March 20, 2023

I must say that my experience with Ross Haugen was exceptional. From our very first correspondence when I expressed my interest in a Mazda through taking delivery of the car, Ross was professional, re More

by reedinparadise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
March 19, 2023

Great experience. Vadim was a pleasure to work with and he found us the exact vehicle we wanted. Love our CX-5 Carbon Edition! More

by ksjorgenson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vadim Fateev
March 19, 2023

I was a little hesitant to use a big dealership like Luther but I was pleasantly surprised at how helpful and professional everyone was. More

by pcoons0
Recommend Dealer
Yes
Employees Worked With
Amelia Krinitsyn
March 18, 2023

Overall great experience, Alex is super easy to work with. Would recommend to friends and family. More

by mjelocas3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abiola Runsewe, Alex Rensch
March 18, 2023

Wahab was an excellent agent he explained everything needed and would recommend to my family and friends More

by cagoole90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wahab Baysudee
March 12, 2023

Everyone I worked with was great. Upfront and clear about each step of the process. More

by nheinen82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Abiola Runsewe, Vadim Fateev
March 12, 2023

Dealership was not communicative at all. The finance portion of the sale was a disaster. Even after the sale was made the dealership was impossible to get ahold of. Disappointed in my experi More

by Dissatisfied customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sal Le, Abiola Runsewe, Jacob Rothers, Amelia Krinitsyn
Mar 13, 2023 -

Luther Brookdale Mazda responded

I'm so sorry to hear of your experience. We pride ourselves in our customer service and transparency, but we obviously fell short with you. Please give us the opportunity to learn from your experience. Can you please reach out to our General Manager, Adam Kretsch. He would reach out to you, but unfortunately, from your reviewer name, we don't have a way of contacting you. Again, we sincerely apologize, and would love to hear from you.

March 06, 2023

Great experience! Friendly, knowledgeable staff, would definitely recommend this dealer to a friend or family member. More

by tonyroger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Mahbubani, Wahab Baysudee
March 03, 2023

I always feel the service staff is very knowledgeable, parts are available…so that work is done in timely fashion. More

by maryjo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Dallas Adams
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