Luther Brookdale Mazda
Brooklyn Center, MN
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2,871 Reviews of Luther Brookdale Mazda
Best experience I've ever had! I had a wonderful experience at the Luther Mazda/Mitsubishi when I was looking to buy a car. They went above and beyond to find me the right car for w I had a wonderful experience at the Luther Mazda/Mitsubishi when I was looking to buy a car. They went above and beyond to find me the right car for what I needed. The price was right and they went through everything with me to make sure I understood exactly how my new car worked & what the warranties included. Overall, I'm very very pleased with my experience!! More
A good deal I was impressed with the attention I received and how the deal unfolded. Eric was friendly and made it happen. I love my Mazda 3. I was impressed with the attention I received and how the deal unfolded. Eric was friendly and made it happen. I love my Mazda 3. More
Great Service . Chad is excellent! We had a positive experience. Thank you to all the staff at Brookdale Mazda for helping us buy a great car and get wonderful fina . Chad is excellent! We had a positive experience. Thank you to all the staff at Brookdale Mazda for helping us buy a great car and get wonderful financing. More
Awesome Service & Great People to deal with!! I brought my 2007 Eclipse Spyder in for routine maintenance & a few interior trim replacement pieces/parts (estimate) ~ I received a call from Paul wi I brought my 2007 Eclipse Spyder in for routine maintenance & a few interior trim replacement pieces/parts (estimate) ~ I received a call from Paul within just an hour or so of my appointment time letting me know my car was done already & that he enjoyed how "happy" my car made him 1st thing that morning, with all of my dancing solar figurines & bright seat covers throughout my car! lol! It was a pleasure talking with him as well as hearing that my car was still in great shape after 2 years! I also ran into my Salesman when I picked up my car ~ He was just as happy & friendly as he was the day I purchased it 2 years ago! I would highly recommend this Dealership for both sales AND service!! Thanks again guys! :) More
Exceptional experience! Shauna is phenomenal! Friendly, professional, conscientious, caring - I felt thatshe always had my best interests at heart and that I could trust her. Shauna is phenomenal! Friendly, professional, conscientious, caring - I felt thatshe always had my best interests at heart and that I could trust her. She is definitely a keeper. More
Great service Paul is the best. He went above and beyond. Brought my vehicle in for oil change and tire rotation. He buffed it and tried to get out some of the scr Paul is the best. He went above and beyond. Brought my vehicle in for oil change and tire rotation. He buffed it and tried to get out some of the scratches! More
THEY KNOW!!!!! I did not realize by purchasing my Mazda 6, from Brookdake Mazda Mitsubishi, back in 2008, I basically inherited a family. Trust me, these folks sur I did not realize by purchasing my Mazda 6, from Brookdake Mazda Mitsubishi, back in 2008, I basically inherited a family. Trust me, these folks surely take pride to let me know if I treated my Mazda well or not. So much so, I dare not send it anywhere else to get her looked at if some thing is a miss. THEY KNOW!!!!! More
Fantastic staff and facilities Very positive experience in a stressful time. My 2001 Tribute was in service as a result of an engine fire. My insurance co. decided they would not co Very positive experience in a stressful time. My 2001 Tribute was in service as a result of an engine fire. My insurance co. decided they would not cover any damages. Paul S in service was very up- front and honest with their estimate and appraisal of the situation. I decided the cost of the repair was not worth the investment and Paul put me in touch with Mike in Sales. Mike and i worked out a deal and Dan in Finance made the numbers work. Within 1/2 a day I left with a 2011 Mitsubishi Outlander and could not have been easier More
2014 CX-9 Purchase......VERY PLEASED. Purchased a new 2014 Mazda CX-9 on July 21, 2014 from Luther Mazda. Chad Walczak did and awesome job of working with me for several months before I a Purchased a new 2014 Mazda CX-9 on July 21, 2014 from Luther Mazda. Chad Walczak did and awesome job of working with me for several months before I actually purchased the vehicle. His patienace and professionalism were greatky appreciated and made the experienec very easy and fulfilling. As a long time Mazda supported, Luther Mazda continues to meet every expectation I have a dealership. Their Service Department is, in my opinion, a major point of difference and continually meets or exceeds my expectations. Paul Schwegman (sp?) is the BEST Service Manager I am ever worked with. I woudl highly recommend Luther Mazda! More
Careful! You may be a fraud victim! I came to Luther Brookdale Mazda Mitsubishi to buy a new car. I picked a car; test drove it, tested everything else and was satisfied with my choice. I came to Luther Brookdale Mazda Mitsubishi to buy a new car. I picked a car; test drove it, tested everything else and was satisfied with my choice. I let the sales representative to know that I would like to buy this car. I found surprisingly that they are selling me a DIFFERENT car, the VIN number in papers is different, they switched VIN numbers during paperwork not notifying me. They were pulling a classic bait-and-switch. I asked for the car that I tested, but the salesman became rude and started screaming and pushing me to buy that different car. I decided to talk to a manager, but the manager started pushing me to buy that different car too, and said that he does not see anything wrong in selling a different car. Surprised with this pattern of behavior I called in police and cancelled the transaction. I will not recommend this dealership to anybody. The worst experience ever. More



















