Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Luther Brookdale Mazda

Brooklyn Center, MN

4.6
2,871 Reviews
Call Dealership (763) 331-7200
View Awards

4435 68th Ave N Suite A

Brooklyn Center, MN

55429

Directions

By Type

2,871 Reviews of Luther Brookdale Mazda

December 22, 2022

Pickup & drop off service is nice. They sent me a video of what’s going on. Happy with service. More

by C Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
December 22, 2022

45 minute appointment took 90+minutes. When I inquired they said "oh yes, your car is done". I'm not sure how long they would have let me sit there. More

by JODIFAYE2427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department, Dallas Adams
Report | Print
Jan 19, 2023 -

Luther Brookdale Mazda responded

We are so sorry that this happened. We really do value our customers' time. We always try to set time expectations, and update you if it's different. We are sorry if that didn't happen here. Please give us the opportunity to exceed your expectations in the future.

December 22, 2022

It was a lovely experience at Luther Mazda. We are very much satisfied with the service provided by Mr. Laith Albatal, he is very professional. I would also like to thank Mr. Sean Madhubani for More

by ari-roy
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laith Albatal
Report | Print
December 20, 2022

Great communication. Always accurate with the time service will take. Don’t ever feel pressured to do any service. More

by DYLAN.OLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Dallas Adams
Report | Print
December 19, 2022

It was nice experience at luther, Ms Melissa (product manager) is awesome, she handled my new car buying easily. Very patient and humble. More

by naveen shakya
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Garvey
Report | Print
December 19, 2022

Very busy, good snacks, friendly staff when you're in front of them, attentive, quick respond More

by vi.braun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amelia Krinitsyn
Report | Print
December 17, 2022

I wish they’d let me test drive a turbo CX 50 while I’m waiting… 😎✌️ More

by charlym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 17, 2022 -

Luther Brookdale Mazda responded

We'd welcome giving you the opportunity to test drive a CX-50 Turbo. We have 5 on the lot now! Simply reach out to your salesperson, or let your service advisor know that you'd like to test drive one. Thank you!

December 17, 2022

Brought vehicle in for tire rotation. Left dealership and had “cupping”/rubbing noise which was not told would happen. Had to bring vehicle back in to determine it is due to needing new t More

by jmsorby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department, Dallas Adams
Report | Print
Dec 17, 2022 -

Luther Brookdale Mazda responded

Thank you for bringing this to our attention. We are sorry that we did not exceed your expectations. Unfortunately, based on your user name, we are unable to contact you, but we would love to hear more about your experience. We take our guests' reviews, positive or negative very seriously, and we want to be able to discuss this further with you. Can you please call us at 763-331-7200, and ask to speak to our Service Manager, Chris. Again, we apologize in advance for your experience, Please give us the opportunity to discuss this with you. Thank you.

December 17, 2022

A family friendly and fun place to visit. Dallas Adams kitchen always has freshly brewed coffee and warm beverages what a great way to start your day. More

by GORGY_009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex is the best salesperson of year able to sell me two Mazda CX-5 in a single year., Service Department, Dallas Adams
Report | Print
December 15, 2022

Excellent service from Marc Porter who’s professional, customer service oriented, and just a nice guy. Service took two hours like he said but I really liked the video update and free coffee and snacks in More

by crownzeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Porter , Service Department
Report | Print
1
...
35
36
37
...
288