Luther Brookdale Mazda
Brooklyn Center, MN
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2,871 Reviews of Luther Brookdale Mazda
The visit was very easy. The process was explained to me and my questions were answered. It didn’t take long and the waiting area was pleasant. I was treated very professi The process was explained to me and my questions were answered. It didn’t take long and the waiting area was pleasant. I was treated very professionally. More
Customer service was excellent. Laith was always checking on delivery which is no easy task in these difficult times. He kept us informed and when our CX30 arrived it was well prepa Laith was always checking on delivery which is no easy task in these difficult times. He kept us informed and when our CX30 arrived it was well prepared. My sister in law joined us while visiting from Oregon and will carry your story with her back to Ashland. More
Mike went above and beyond for me. I test drove my cx-5 before it was detailed and saw certain flaws that needed improvement. He made sure everything looked perfect after it was detail I test drove my cx-5 before it was detailed and saw certain flaws that needed improvement. He made sure everything looked perfect after it was detailed. I received only one key after purchasing and he was able to schedule another key to be made at no cost to me. More
Rania was AMAZING. After transferring to her from another sales person, who had repeatedly lied to and misled me, I was so happy to work with Rania to complete the purc After transferring to her from another sales person, who had repeatedly lied to and misled me, I was so happy to work with Rania to complete the purchase of my vehicle. The sales and service leadership at Luther Brookdale Mazda has room for improvement. I am still waiting on resolution from 1 issue (almost a month after purchase) that should not have been an issue to begin with if Finance had completed paperwork accurately, and now I’m on the hook for finance charges associated with an add-on I didn’t get. After being outright lied to and misled by original sales person, there was more the Sales Manager could do and he chose not to. Very frustrating process. More



















