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Luther Brookdale Mazda - Service Center
Brooklyn Center, MN
943 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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943 Reviews of Luther Brookdale Mazda - Service Center
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June 14, 2020
I went in for an oil change, tire rotation, install of roof rack crossbars and a tow hitch. It took Luther 2.5 days to complete at $800. We got half way home which is 30 minutes away and had to turn aro roof rack crossbars and a tow hitch. It took Luther 2.5 days to complete at $800. We got half way home which is 30 minutes away and had to turn around because they wired something wrong when the hitch was installed and we lost sound on the speakers on one side. 1.5 more days to fix and all we got was a sorry from Luther. You would think they would have at least offered a free oil change and tire rotation. More
by daniel.heape2011
Verified Customer
June 13, 2020
Jason Hall is very helpful to us frontliners. I'm so grateful with his accommodation. Given a chance I will recommend him to our friends and family. He is very much knowledgeable of the product. grateful with his accommodation. Given a chance I will recommend him to our friends and family. He is very much knowledgeable of the product. More
by RGBAVIERA
Employees Worked With
Jason Hall
June 11, 2020
Luther Mazda's service has been good, but with the new dealership building comes a new service building. The great new building and facilities now matches the great service! dealership building comes a new service building. The great new building and facilities now matches the great service! More
by teswanson
June 11, 2020
Good instructions for using security system. Kevin Tran did a great job showing me how to set the security system on my new Mazda 3. He clearly showed me the process. Kevin Tran did a great job showing me how to set the security system on my new Mazda 3. He clearly showed me the process. More
by PAUL_HARDT
Employees Worked With
Kevin Tran
June 11, 2020
Luther Mazda has been great to work with. I purchase my car new from them 7 years ago. From maintenance to the minimal amount of service my car has needed, the experience, knowledge, and flexibility has be car new from them 7 years ago. From maintenance to the minimal amount of service my car has needed, the experience, knowledge, and flexibility has been amazing. More
by andreadewitt
June 10, 2020
Great work for healthcare providers I was very happy to learn that Mazda was doing free oil changes for HCW during covid19. They were professional, quick and the work was done well. I was very happy to learn that Mazda was doing free oil changes for HCW during covid19. They were professional, quick and the work was done well. More
by ryand8178
Employees Worked With
Kevin Tran
June 07, 2020
First time visiting the new facility. Very impressive! Very nice staff. I am a nurse and came in for the free oil change. Will definitely be back! Very nice staff. I am a nurse and came in for the free oil change. Will definitely be back! More
by beacon0923
Employees Worked With
June 04, 2020
The service employees are always kind, professional, and extremely knowledgeable. Repairs get done quickly every time I visit. The new delearship is beautiful and provide very nice accommodations for waitin extremely knowledgeable. Repairs get done quickly every time I visit. The new delearship is beautiful and provide very nice accommodations for waiting customers. More
by Djau46
June 04, 2020
Great as Always Kavin was great. When I need service. I always look for him. Would have given 5 stars except your coffee machine was not working. I messed gettin Kavin was great. When I need service. I always look for him. Would have given 5 stars except your coffee machine was not working. I messed getting a cup of that great coffee. More
by OWSJR
Employees Worked With
Kevin Tran
June 04, 2020
Happy so far. While I know that most auto dealerships want to hear how wonderful they are for their franchisors, I for one am tired of having to complete reviews. While I know that most auto dealerships want to hear how wonderful they are for their franchisors, I for one am tired of having to complete reviews. It appears that I cannot just give you 5 stars. I have two CX-5's and one CX-9, all of which were purchased in the pas 8 months. If I wanted to waste my time filling out reviews, I would do so on my own without incessant emails from the dealerships. So, please stop sending me these requests! More
by stevejoos
Employees Worked With
I don't known who I worked with - stop sending me these requesdts.
