571 Reviews of Service Department
March 15, 2024
I brought my Mazda in because of what I thought was an electrical issue. The problem was it had the wrong battery in it. I also had 4 new tires installed. Very happy with the service from start to finish electrical issue. The problem was it had the wrong battery in it. I also had 4 new tires installed. Very happy with the service from start to finish. More
January 19, 2024
It was sad that nothing was explained. Also a text was sent when I had a chance a couple hours later to open the text the message is no longer available. The link should last at least a da Also a text was sent when I had a chance a couple hours later to open the text the message is no longer available. The link should last at least a day not a few minutes.I had questions and the female advisor in service was unable to answer the questions then took a guess at what she thought sounded good. It was a nightmare booking the appointment and getting the oil change done which is an easy service order for first time at dealership it was sad More
December 03, 2023
Alex was very professional and helpful as we were looking for our first family car. We really appreciate all of his help! for our first family car. We really appreciate all of his help! More
Other Employees Tagged: Alex Rensch, Jacob Rothers
December 01, 2023
People were friendly and helpful. A while after I bought my new car from the dealership I found the paperwork and stickers in my car that were supposed to be used in the PDI. So I can A while after I bought my new car from the dealership I found the paperwork and stickers in my car that were supposed to be used in the PDI. So I can only assume it was never done. More
Other Employees Tagged: Ross Haugen
November 30, 2023
Everything was excellent. Welcomed right away. Check-in went well. Waiting room is clean, comfortable, and well stocked (love the fresh popcorn). The technician's video rev Welcomed right away. Check-in went well. Waiting room is clean, comfortable, and well stocked (love the fresh popcorn). The technician's video review of the car was clear and well done. Turn around time was exactly as predicted at check-in. No complaints at all. More
November 26, 2023
I had a great experience at Luther Brookdale Mazda Service Center. My vehicle was serviced and given the green light in a timely manner. The staff was friendly and attentive to my concerns! Service Center. My vehicle was serviced and given the green light in a timely manner. The staff was friendly and attentive to my concerns! More