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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.7
999 Reviews

999 Reviews of Luther Brookdale Toyota - Service Center

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April 09, 2024

Excellent communication regarding service items identified that were not my list. Work done, as usual, competently and professionally. Duane Green has been my service contact for many, many years. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Green in Service Dept.
May 08, 2024 -

Luther Brookdale Toyota responded

Thank you for the 5 star review!

April 05, 2024

Diane as usual provided great service got me in and back out promptly! Also he answered all my questions! More

by jlally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane
May 08, 2024 -

Luther Brookdale Toyota responded

We are happy you had such a positive experience! Thank you for sharing.

April 04, 2024

The staff is pleasant and easy to work with, especially Duane. He’s absolutely fantastic, breaking down and explaining things that need to be done and things that can wait, offering no judgement. It took a More

by bigjimmy007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Green
May 08, 2024 -

Luther Brookdale Toyota responded

Thank you for the 5 star review!

March 27, 2024

Brookdale Luther has been my dealership of choice for my car purchases and repairs for over 25 years More

by jlmaharg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane
Apr 03, 2024 -

Luther Brookdale Toyota responded

Thank you for being such a loyal customer! Have a great rest of your week!

March 21, 2024

Great Customer Service! Friendly employees, service was completed on time and included a car wash. More

by sdyas0938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DSplus Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Luther Brookdale Toyota responded

Thanks for the 5 star review!

March 16, 2024

Tommy and the tech people did a great job of servicing my Hylander and getting it back to me in a couple hours... Thanks More

by Jeff G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy sweany
Apr 03, 2024 -

Luther Brookdale Toyota responded

Thanks for the positive review!

March 13, 2024

I took my Camry in for oil change,tire rotation and got batteries for my key remotes. Just recently noticed one of my hub caps are missing which would tell me it wasn’t on all the way. I just purchased a h More

by Brang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jhanell Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

As long as Jeremy is in the service department, I'm heading to Luther Brookdale. More

by charch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Apr 03, 2024 -

Luther Brookdale Toyota responded

Thanks for the 5 star review! We will be sure to pass along the positive message!

March 02, 2024

Everyone is so helpful and professional, that's why we always have our service and purchases done here! More

by ssutherland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Miller and Matt Peterson were especially helpful.
Apr 03, 2024 -

Luther Brookdale Toyota responded

Thanks for the 5 star review!

February 26, 2024

Excellent services! Clean dealership. Nice waiting area. Friendly staff. On time delivery. Prices were reasonable and as quoted. More

by kupsers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Feb 28, 2024 -

Luther Brookdale Toyota responded

This is so great to hear. Here’s to a great rest of the week and more!