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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.7
1,008 Reviews

1,008 Reviews of Luther Brookdale Toyota - Service Center

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June 03, 2021

Courtesy and polite, reasonable timeframe for work ... great service ...I would definitely think of buying a new car at this dealership for their service work. More

by mack1ste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane
Jun 07, 2021 -

Luther Brookdale Toyota responded

We really appreciate you taking the time to share your experience with us. We are so lucky to have customers like you. We look forward to working with you again in the future!

June 02, 2021

Service was prompt, efficient, professional and friendly. Recommended service was only for the present needs of the car. This is based on a system that keeps track on the services done on the car, compared More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Berisbin
Jun 07, 2021 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!

May 25, 2021

Everyone was very friendly & polite. The waiting area was a very clean environment with comfortable seating & did the service was done in a timely manner. More

by neetsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 07, 2021 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

May 24, 2021

I always receive amazing service at Brookdale Toyota! Staff are always friendly, clear, and transparent about what they see and what is needed. I have been a customer of Brookdale Toyota for many years a More

by elizabethfrohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 07, 2021 -

Luther Brookdale Toyota responded

Elizabeth, we're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

May 21, 2021

After an initial glitch in which there was no appointment scheduled for me and I could not remember the name of the service person I had made the reservation with over the phone, Steve Miller talked to me an More

by Pat Daly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Jun 07, 2021 -

Luther Brookdale Toyota responded

Thanks Pat! We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

May 21, 2021

I was quickly able to schedule my appointment online and many time slots were available to choose from. Service was quick and efficient. Thanks, Toyota! More

by Kim Shepherd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Baeyeb
Jun 07, 2021 -

Luther Brookdale Toyota responded

Thanks Kim! Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!

May 19, 2021

This rating and feedback is essentially for Brad Dockter, he's truly a great asset to the service team/department. Thanks Brad for your deep understanding and making every effort to resolve issues. Please ke More

by MN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRAD DOCKTER
Jun 07, 2021 -

Luther Brookdale Toyota responded

Thanks so much for the truly exceptional words about Brad and our team as a whole here at Luther Brookdale. All the very best for now!

May 17, 2021

We called our consultant to inquire about a dead battery. He was very knowledgeable and gave us the info we needed to figure out the age of the battery. Then he got us in right away to have the battery repla More

by RAV owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Dockter and Steve Miller
Jun 07, 2021 -

Luther Brookdale Toyota responded

Thanks! We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

May 07, 2021

Service was on time and well done. Waiting room is spacious & comfortable. I was able to connect to the wifi and was able to work. More

by jmholton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
Jun 07, 2021 -

Luther Brookdale Toyota responded

We're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

May 05, 2021

I'm on a first name basis with staff, very friendly and I'm on a first name basis with staff, very friendly and service oriented. Love the complimentary car wash! Have been a customer for years and will c More

by carol.bierbaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh and Jeremy in Service
Jun 07, 2021 -

Luther Brookdale Toyota responded

Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!

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