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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.7
1,008 Reviews

1,008 Reviews of Luther Brookdale Toyota - Service Center

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May 02, 2021

Excellent communication and assessment as to what services needed to be performed on my vehicle. The service staff kept me in the loop the entire time I was there. More

by Kirby Skoog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Staff
Jun 07, 2021 -

Luther Brookdale Toyota responded

Thanks! Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!

April 30, 2021

The Brookdale service department continues to be the reason that I will purchase their vehicles. I trust the individuals in the department and have always appreciated how they have taken care of me and More

by reuben.medlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Baker
Jun 07, 2021 -

Luther Brookdale Toyota responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We are so lucky to have customers like you. We look forward to working with you again in the future!

April 28, 2021

The staff at Luther Brookdale Toyota is top-notch; professional, courteous, sincere, and friendly. I consistently have great service experiences and can't imagine trusting my vehicle with anyone else. More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Apr 30, 2021 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!

April 11, 2021

Appointments are readily available at various times, easy access to the dealership & service department, service is done in a timely manner, & we’ve never had service done incorrectly nor needing to be re-do More

by Dewi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin, service advisor
Apr 28, 2021 -

Luther Brookdale Toyota responded

We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

April 07, 2021

The service advisor who helped out on the service of my 2013 Camry was awesome! Very knowledgeable and was courteous and a pleasure to work with. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Apr 28, 2021 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!

April 02, 2021

Service appointment went well. Visited for an oil change only. Had not planned for new tires, alignment or a recall, but advisor explained the need and had a good tire sale going. Was offered a free loane More

by RCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not write down name of advisor or cashier
Apr 28, 2021 -

Luther Brookdale Toyota responded

We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

March 31, 2021

Great service, stated time to complete work was right on. Everyone was very professional, the service over the years has always been very good and timely. More

by bsuper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Luther Brookdale Toyota responded

We're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

March 25, 2021

I've been taking my cars to Luther Brookdale Toyota since 2009 and have never been disappointed. Customer service is great, the waiting area is very comfortable with lots of space, and the work is always don More

by Toyota customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
Apr 28, 2021 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

March 17, 2021

Service was quick, the technician and cashier were courteous and the technician did not push unwanted or unnecessary repairs. The cost of the oil change was completely affordable. More

by JJaspersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 24, 2021 -

Luther Brookdale Toyota responded

Thanks! We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

March 17, 2021

From the time Richie greeted me in the service area to driving my car away, freshly washed, the experience was excellent at Luther Toyota. Will definitely be back for future service when needed. Thanks! More

by Fred Rengel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie. Service
Mar 24, 2021 -

Luther Brookdale Toyota responded

Thanks Fred! Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!

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