Back

Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.7
999 Reviews

999 Reviews of Luther Brookdale Toyota - Service Center

Sort by
December 29, 2023

Exceptional team at Luther Brookdale Toyota! Always a great experience. The team at Luther has had my trust for many years. More

by E.Goodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Baeyen
Jan 03, 2024 -

Luther Brookdale Toyota responded

We're so happy to hear this! Thank you for your kind words about our staff! We are grateful for truly exceptional customers like yourself.

December 28, 2023

Service is always excellent and efficient. The service department is always helpful and only recommends the services I actually need to have done, never what I dont need. This is my third ve More

by Manda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Jan 03, 2024 -

Luther Brookdale Toyota responded

This is great to hear! Thank you so much for the review and 5-star rating! We're so glad we could provide you truly exceptional service!

December 22, 2023

Efficient service. Comfortable waiting area. Friendly staff. Knowledgeable service engineer replaced a leaking radiator quickly. All good. More

by anofnymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbane
Jan 03, 2024 -

Luther Brookdale Toyota responded

Thanks for the five-star review. We truly appreciate the support.

December 12, 2023

Service was easy to schedule. Upon arrival wait times were short, pricing was transparent and everyone was helpful and friendly. More

by JBBURM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 03, 2024 -

Luther Brookdale Toyota responded

We are so pleased to hear this!

December 12, 2023

Everyone who I talked to was friendly and nice, I got what I need done without anyone making my blood boiling. I need an auto shop and people I can trust with all of my car's needs and Luther Brookdale T More

by naovangkhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Heng is one the the employee helped us, I can't remember the employee that make the appointment for me and when we drop off our truck.
Jan 03, 2024 -

Luther Brookdale Toyota responded

Thank you so much for sharing this with us! We will be sure to pass this along!

December 10, 2023

My service with Toyota has always been reliable and convenient with good customer experience and cares, I have been treated well and with great respect. More

by ISRAELMERRION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Gumeniuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Ciccarelli
Jan 03, 2024 -

Luther Brookdale Toyota responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead!

December 10, 2023

Thanks to Richie, my experience was excellent! He was attentive and patient with me! He is definitely an asset to the service department! More

by brunobaby315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie in service
Jan 03, 2024 -

Luther Brookdale Toyota responded

We're so happy to hear this! Thank you for your kind words about our staff! We are grateful for truly exceptional customers like yourself.

December 10, 2023

Great customer service and I love the text services. Thanks for taking care of my car. More

by SHOAY9812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in services
Jan 03, 2024 -

Luther Brookdale Toyota responded

Thank you so much for taking the time to leave us this amazing review.

December 09, 2023

They do quality work and I’m satisfied, their communication could use some work to keep clients better informed of progress. More

by agsandberg111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Heng
Jan 03, 2024 -

Luther Brookdale Toyota responded

Thank you for your honesty!

December 09, 2023

Service advisor excellent and resolved an issue quickly! Extremely quick to complete service I needed. More

by Tjsull25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jan 03, 2024 -

Luther Brookdale Toyota responded

Thanks for the kind words!

...
5
...