Luther Brookdale Toyota - Service Center

Excellent Service Very courteous and responsive to our needs with our Corolla. Makes me want to buy another Toyota from the experience I've had with the car and also w Very courteous and responsive to our needs with our Corolla. Makes me want to buy another Toyota from the experience I've had with the car and also with the service department at Luther Brookdale. More

Great service Brought my Tacoma to Brookdale Toyota for a check engine light on. They found the problem but did not have the parts in stock so they gave me a loaner Brought my Tacoma to Brookdale Toyota for a check engine light on. They found the problem but did not have the parts in stock so they gave me a loaner car to use for a day till the parts came in and the truck was repaired. Courteous and happy employees through the whole experience. I would highly recommend them to others. More

Great dealership-great people Dropped by after work on a Monday for regular maintenance plus a windshield application problem. The dealership was really busy, but everyone smiled, Dropped by after work on a Monday for regular maintenance plus a windshield application problem. The dealership was really busy, but everyone smiled, was very polite, listened carefully and provided great explanations. Always a good experience. It's why I keep coming back. More

Overall great experience Always friendly, professional service at the counter. Vehicle services have been done in a timely manner and my car is returned to me fresh from the w Always friendly, professional service at the counter. Vehicle services have been done in a timely manner and my car is returned to me fresh from the wash. Prices are sometimes a bit more than other places, but not outrageously so. The waiting area has hot and cold beverages, comfy chairs, a decent toddler play area, and there's always cookies. More

Great service - as always I had my 2015 Avalon in for a routine 5000 mile inspection. It was done quickly and my car was returned to me complete with a wash. I have done bu I had my 2015 Avalon in for a routine 5000 mile inspection. It was done quickly and my car was returned to me complete with a wash. I have done business with Luther Brookdale Toyota since moving to MN 13 years ago, and I never cease to be amazed at what wonderful service they provide. Kudos to everyone at this dealership. You deserve it! More

Excellent support for my Prius - December 23rd 2015 I needed my regular oil change, but also the periodic check up. In the process they also discovered that my back-up battery was in pretty bad shape. I needed my regular oil change, but also the periodic check up. In the process they also discovered that my back-up battery was in pretty bad shape. Robert Madich helped me get everything done efficiently and to help my finances this Christmas he was also able to help me with senior discounts. I know I can depend on Luther to make sure my car is running well. Thanks Robert!! More

A little disatisfied Oil change was prompt, car was washed. Drove out service center and had to return. I don't like mileage reminders on windshield. When sticker is appli Oil change was prompt, car was washed. Drove out service center and had to return. I don't like mileage reminders on windshield. When sticker is applied fingerprint smudges are left on windshield. When I asked to get it removed and windshield cleaned.. Another service advisor, technician, and car runner were being disrespectful while getting the task done. (That is what triggered this review.) Original service advisor apologized for not letting them know not to apply a mileage reminder on the windshield. Notes are made in the computer not to apply mileage reminder. More

Very helpful I hit a chunk of cement on the freeway on my way to work and damaged my front tire. I had very little time to get it fixed and the staff at Luther we I hit a chunk of cement on the freeway on my way to work and damaged my front tire. I had very little time to get it fixed and the staff at Luther went out of their way to help me get back to work by providing me with a free rental car for the day. What a fantastic thing to do for me considering the cost for the damage was minimal. I will always buy and service my vehicles here because of the considerate way they treated me. I highly recommend this dealership! More

Quality and speed. Love the service wait area - comfortable seating, TV or internet connection if you prefer, or just sit and read. Staff was helpful and my truck was r Love the service wait area - comfortable seating, TV or internet connection if you prefer, or just sit and read. Staff was helpful and my truck was ready when they told me it would be. And I like the background music this time of year - Christmas carols playing quietly. More

Excellent ! The service manage was so helpful. We needed to program a phone into the car. He was so patient with us. He made sure we understood how it all worked. The service manage was so helpful. We needed to program a phone into the car. He was so patient with us. He made sure we understood how it all worked. We really appreciated the time he spent with us. More