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Luther Brookdale Volkswagen
Brooklyn Center, MN
4,522 Reviews
Luther Brookdale Volkswagen is the premier Volkswagen dealership in the Greater Minneapolis area. We are located at 6801 Brooklyn Blvd., Brooklyn Center, MN. Our location and dedication to outstanding service make us the best place in the Twin Cities area to shop and service Volkswagen vehicles. "Driven to Serve"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,522 reviews
February 01, 2022
Top notch customer service and very much an “all hands on deck” type of a team. Very impressed with our service from beginning to end. I would for sure recommend this dealership to friends and family. deck” type of a team. Very impressed with our service from beginning to end. I would for sure recommend this dealership to friends and family. More
by Jenna Papke
Verified Customer
February 01, 2022
Overcharged me for them to tell me what I already knew. Didn’t change or fix anything, the video I was sent the guy was speaking with no spaces. Likethisitskindofridiculous. Car wash was nice though Didn’t change or fix anything, the video I was sent the guy was speaking with no spaces. Likethisitskindofridiculous. Car wash was nice though More
by will4489
Employees Worked With
Jason Dioquino, Maurice Johnson
January 31, 2022
Why does VW tell me my alignment is off?my tires are bad?, I get a second opinion and they say that my alignment is just fine and my tires have a year left in them! Why do I call the VW Luther Brookdal bad?, I get a second opinion and they say that my alignment is just fine and my tires have a year left in them! Why do I call the VW Luther Brookdale manager to discuss this, and he does not return my call? Interestingly, the very same thing happened two years ago at Luther VW. I have concluded, the service department has sales people who are coached to find any way to upgrade the charges. This us fraudulent. Note That I asked for the exact reading of my so-called out of alignment, and they could not provide it. And the tire tread depth did NOT match the readings from a large tire company I trust. More
by susan.schmid111
Employees Worked With
Brad was good……. But policies he is taught to promote are bad
January 31, 2022
Car was returned from service filthy and had scratches in the paint in multiple locations that required the dealer to send the car off site to have fixed. Even after it was returned it was still dirty. Other the paint in multiple locations that required the dealer to send the car off site to have fixed. Even after it was returned it was still dirty. Other than a ‘whoops sorry’ the dealer just did not care or do anything to make good on this. More
by KENHARDEN
Employees Worked With
Maurice Johnson
January 30, 2022
They were able to squeeze me in short notice. They were very knowledgeable about my vehicle and had great recommendations. very knowledgeable about my vehicle and had great recommendations. More
by Gphinney
Employees Worked With
Other Employees :
Jason Dioquino, Maurice Johnson, Humberto Lopez
January 30, 2022
2nd purchase from Luther Brookdale VW. Always pleasant and easy. Service department is just as easy to deal with and competent as the sales and finance departments. and easy. Service department is just as easy to deal with and competent as the sales and finance departments. More
by Andrea P.
