
Luther Brookdale Volkswagen
Brooklyn Center, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Your service representative lacks the customer service skills required to be in this position. To me Volkswagen says superior quality and customer service. Jason Gallus provides the BARE minimum and con skills required to be in this position. To me Volkswagen says superior quality and customer service. Jason Gallus provides the BARE minimum and considers it good service. At this point I will be taking my business to another dealership that understands the value of their customers. This dealership and Jason Gallus obviously does not! More
Good communications. Mechanic VERY knowledgeable . Even with this COVID -19, VW Brookdale has a very nice flow. I Will rate ALL employees, 5 stars. Thank you! with this COVID -19, VW Brookdale has a very nice flow. I Will rate ALL employees, 5 stars. Thank you! More
Jill made the experience easy. She helped me ask myself the right questions to determine what I needed. The transaction was quick and everyone checked in regularly regarding next steps. Thank you the right questions to determine what I needed. The transaction was quick and everyone checked in regularly regarding next steps. Thank you More
This was such a positive experience, even though it was time consuming. The showroom and amenities are lovely, the sales personnel exceptional and accommodating and no pressure at any level. I'd recommen time consuming. The showroom and amenities are lovely, the sales personnel exceptional and accommodating and no pressure at any level. I'd recommend anyone looking for new or used to consider this exceptional dealership. More
Employees were very friendly, through, and informative. They helped to form a plan of action and followup. They fostered a feeling of honesty and integrity. They helped to form a plan of action and followup. They fostered a feeling of honesty and integrity. More
Love the car working great so fare everyone there was so great and helpful I appreciate it can't wait for the summer time to actually test drive it great and helpful I appreciate it can't wait for the summer time to actually test drive it More
All personnel were friendly and helpful. While l was there, they answered questions I had about wait time, the new models and their special features. It was a good experience. there, they answered questions I had about wait time, the new models and their special features. It was a good experience. More
Was nice to be kept update on what was going on with my service. There was never any work done without prior approval and no surprises when it came time to pay. service. There was never any work done without prior approval and no surprises when it came time to pay. More