Luther Brookdale Volkswagen

Visited this dealership recently due to my vehicle intermittently refusing to start, which seemed to be caused by the steering column lock being defective. The dealer was able to confirm that this was intermittently refusing to start, which seemed to be caused by the steering column lock being defective. The dealer was able to confirm that this was the cause of the problem and also took the liberty of checking over the rest of the car, which revealed several other issues. Photos were sent of each issue, which made it much easier to decide what needed fixing and what could wait. While the total cost of the repairs was higher than I would have liked, the level of service provided was excellent and the repairs were completed faster than initially expected. More

Jason was great and friendly! He made my visit good and I will definitely be back here for my services to get done! I would recommend coming back again. will definitely be back here for my services to get done! I would recommend coming back again. More

The convenience offered with the pick up and drop off is unbeatable. My vehicle was picked up at my home and dropped off form me at my work. Jason keep me updated through the whole process. I highly reco unbeatable. My vehicle was picked up at my home and dropped off form me at my work. Jason keep me updated through the whole process. I highly recommend this dealership and will be a returning customer. More

Prompt response to my car issues. They keep me informed if any issues related to my car that needs attention. Great customer service every time. if any issues related to my car that needs attention. Great customer service every time. More

Amazing experience. Not stereotypical car sales people. Ask for MARY! She was incredibly helpful and knowledgeable. Felt like I made a friend! Thank you, Mary! Ask for MARY! She was incredibly helpful and knowledgeable. Felt like I made a friend! Thank you, Mary! More

Great, friendly staff. Very respectable and made sure anything i needed was taken care of. I had warranty work done and they got it done almost 2 weeks before the parts were even supposed to arrive! anything i needed was taken care of. I had warranty work done and they got it done almost 2 weeks before the parts were even supposed to arrive! More

I made an appointment, explained what I needed. The service department said I had a recall and they got the job done in a timely manner. I was very pleased with the all around service. Thank you, Jam service department said I had a recall and they got the job done in a timely manner. I was very pleased with the all around service. Thank you, Jamie S More

I really appreciate the drop off service that I chose for my vehicle. I didn't have the option of driving the car to the dealership this time around. my vehicle. I didn't have the option of driving the car to the dealership this time around. More

August was very friendly and helpful and was able to Awnser the questions I asked. he seemed to know what he was talking about. I had an overall great experience I would definitely recommend August to a Awnser the questions I asked. he seemed to know what he was talking about. I had an overall great experience I would definitely recommend August to anyone More

Dealer Volkswagen is very good I love their hospitality and they treat me very nice every time I go their. I would always recommend this place to everyone. and they treat me very nice every time I go their. I would always recommend this place to everyone. More