Luther Brookdale Volkswagen

Five stars each time I visit, excellent customer service. Every one is very friendly. The service advisor always keeps you informed on the status of your car. Every one is very friendly. The service advisor always keeps you informed on the status of your car. More

Untreated dealerships, lie to customers to upsell,. Mechanics know nothing about German cars, so much lies. They just want your money, poor rating. 0 0 Mechanics know nothing about German cars, so much lies. They just want your money, poor rating. 0 0 More

From the time I called and spoke to Jason to when we picked up the car everything was excellent. Nat was excellent with keeping us informed with what was wrong with the car. Dropping off and picking up picked up the car everything was excellent. Nat was excellent with keeping us informed with what was wrong with the car. Dropping off and picking up the car was excellent service. More

Turned in 2018 Tiguan after lease and decided to buy it. It only has 15k on it. It’s been trouble free and looking forward to another 3+ years! It only has 15k on it. It’s been trouble free and looking forward to another 3+ years! More

Mary Kirkeby was great to work with, she listened to our wants and needs in a vehicle, was very patient and friendly. I would recommend everyone go to Mary and this dealership if you’re looking for a Volksw wants and needs in a vehicle, was very patient and friendly. I would recommend everyone go to Mary and this dealership if you’re looking for a Volkswagen. More

I came in because the battery in my fob said it needed to be replaced and it was covered under warranty. I was told a couple times, both over the phone and in-person, that it would only take 20 minutes or so be replaced and it was covered under warranty. I was told a couple times, both over the phone and in-person, that it would only take 20 minutes or so and that the only reason it would take that long is because of paperwork due to warranty. An hour after arriving I finally got my car back. I’m not sure why it took a full hour to replace a key fob battery but it would have been nice if I had been told that’s how long it would be up front. More

The team at Luther Brookdale VW was amazing! Thanks to Mary and James for finding our Atlas. Highly recommend visiting and buying your next vehicle from their team! Mary and James for finding our Atlas. Highly recommend visiting and buying your next vehicle from their team! More

I had a very good experience. Felt informed through the whole process. The pricing was fair and my vehicle was done on time. That is it. whole process. The pricing was fair and my vehicle was done on time. That is it. More

I went in for a recall and was greeted with a smile and tons of knowledge. The service manager knew who I was before I could say anything and helped me with everything. I even had him help me with my car a tons of knowledge. The service manager knew who I was before I could say anything and helped me with everything. I even had him help me with my car app that was not working properly. More

Great service as always. Nate was a great service advisor, greeted me promptly and was very thorough with what needed to be addressed with the vehicle advisor, greeted me promptly and was very thorough with what needed to be addressed with the vehicle More