Luther Brookdale Volkswagen

Awesome service from Ilenna!! She won my business and beat out much older (and lazier) sales reps at other car dealerships. She is a rockstar!!! beat out much older (and lazier) sales reps at other car dealerships. She is a rockstar!!! More

I took my time and looked at VWs for six months, going to four different dealerships and trying to find exactly what I wanted for a good price and Luther Brookdale blew the other three dealerships out of the four different dealerships and trying to find exactly what I wanted for a good price and Luther Brookdale blew the other three dealerships out of the water. 1st and most important they found the exact car I was looking for at a price 2,000 dollars cheaper than the other three dealerships and 2nd Mary our sales person was knowable, kind and honest. I felt great buying a car from her and I would not have been able to say the same for sales people at the other three dealerships we went to. I am writing this review only because I am so happy with my new car and the price and feel like Luther Brookdale earned as much good press as I can give them. Thanks Mary and everyone that help me and my family find our perfect car More

Spot on...as always! I was related to as a person, not a customer. Everyone is friendly and courteous. The new coffee machine is a added plus. customer. Everyone is friendly and courteous. The new coffee machine is a added plus. More

they always polite and friendly and the service is always professional , there is coffee and water and clean restrooms. its convenient . and they have easy access to rental or loaner cars. professional , there is coffee and water and clean restrooms. its convenient . and they have easy access to rental or loaner cars. More

There's service is always spot on! Plus friendly and clear communicators. I love bringing my VW here for service, will continue to do so into the future. clear communicators. I love bringing my VW here for service, will continue to do so into the future. More

I told rep I chose the oil change, recall, and battery I told rep I chose the oil change, recall, and battery on keyfob. He said I chose the 30k check up which I didn’t because I am not even to 30k. He in I told rep I chose the oil change, recall, and battery on keyfob. He said I chose the 30k check up which I didn’t because I am not even to 30k. He insisted I did. Way overpriced for fixing a minor alignment... disappointing as I have had the vehicle for only 2.5 years. It would be nice to say if an alignment is necessary or a must do. For $180 I would think more would come included for that price. Filters take less than 10 minutes. Prices are not competitive unfortunately. More

It was the bee's knees! Quick! Easy! I wanna buy even more cars now! They were even nice enough to drop my car off at work saving my overlords bundles of cash! more cars now! They were even nice enough to drop my car off at work saving my overlords bundles of cash! More

Bought my first Volkswagen used from somewhere else, brought in in for service, they went over everything to make sure it was all good, This was the best customer service I have experienced in all shops brought in in for service, they went over everything to make sure it was all good, This was the best customer service I have experienced in all shops/dealers I have been to! More

I had a great experience at Luther Brookdale Volkswagen, JR (Jay) was extremely helpful, knowledgeable, and transparent. I trusted his advice. Would definitely recommend working with him. JR (Jay) was extremely helpful, knowledgeable, and transparent. I trusted his advice. Would definitely recommend working with him. More

The first thing I notice is the courtesy and cleanliness. It moves on to expertise and professionalism. The topping is it is all at a reasonable price. I feel appreciated as a customer. I drive away happy fo It moves on to expertise and professionalism. The topping is it is all at a reasonable price. I feel appreciated as a customer. I drive away happy for another great experience. This has been my finding at Luther Brookdale Chevrolet as well, so I am convinced it is just the great Luther way of doing business. Believe me, it it appreciated. More