Luther Brookdale Volkswagen

Very clean, very welcoming. Having to come in twice for the same problem was a major inconvenience and caused me to lose a half day's work (I am self employed). For this issue I believe I was not listened the same problem was a major inconvenience and caused me to lose a half day's work (I am self employed). For this issue I believe I was not listened to and the wrong assumption was made about the problem. More

Great experience as usual. Nudge worked to get me the lease at the price I wanted. Very happy with my Atlas and now my 2nd VW lease at the price I wanted. Very happy with my Atlas and now my 2nd VW More

Great work, never leave disappointed and always finish in a timely manner. Can always count on this location to get the work done neatly All is well a timely manner. Can always count on this location to get the work done neatly All is well More

Brookdale Luther volkswagon offered good customer service, and worked efficiently. Nathaniel was good at explaining things and going through everything with me thoroughly for my service service, and worked efficiently. Nathaniel was good at explaining things and going through everything with me thoroughly for my service More

Horrible. GOT MY CAR BACK WITH NO OIL IN IT. Had soap left on car along with waterspots everywhere. Paid $400 to get nothing fixed and no clear paths to fix it. The “easy” report doesn’t even match the a left on car along with waterspots everywhere. Paid $400 to get nothing fixed and no clear paths to fix it. The “easy” report doesn’t even match the actual paperwork on what needed fixing and not. Was charged $30 to dispose of brake fluid that I was told couldn’t even be flushed since they broke the bleeder screws since “they were seized” and instead tell me I need new calipers now. More

Connor in the sales and Jennifer in finance really nice people both of them, they are easy to work with, they were really with me every step of the way people both of them, they are easy to work with, they were really with me every step of the way More

Very clean establishment very professional. I even got a free car wash. Just bought a new Gti had to get a custom subwoofer installed. Going back next week for remote start. free car wash. Just bought a new Gti had to get a custom subwoofer installed. Going back next week for remote start. More

My husband and I had a very pleasant experience at Luther Brookdale Volkswagen. Jay, James and Jennifer were great to work with, and things went very smoothly with our transaction for our new Jetta. Brookdale Volkswagen. Jay, James and Jennifer were great to work with, and things went very smoothly with our transaction for our new Jetta. More

Fair pricing. Service was great. Knowledgeable staff. We really liked working with Steve and would recommend him to friends and family. Jennifer in finance was also very easy to work with. really liked working with Steve and would recommend him to friends and family. Jennifer in finance was also very easy to work with. More

Before I drove my 2020 Tiguan off the lot, the team informed me there was a crack in the tail light and that they would replace it immediately, no cost to me. I not only appreciated their honesty and a informed me there was a crack in the tail light and that they would replace it immediately, no cost to me. I not only appreciated their honesty and attention to detail, but once I got it in for the service, they were fast and efficient and very friendly and pleasant to interact with!! Thanks everyone! More