Luther Brookdale Volkswagen

Steve was awesome! I am super happy with the purchase of our car! Only issue I have is I have no owners manual in the car. our car! Only issue I have is I have no owners manual in the car. More

I took my 2018 Tiguan in for a recall notice. It was done in much less time than I was originally told. It would be nice if the auto headlight function was reset before leaving the service area. Nice done in much less time than I was originally told. It would be nice if the auto headlight function was reset before leaving the service area. Nice car wash too! More

Made buying a car the easiest experience I’ve ever had. I told them what I wanted and needed and within minutes they found me the perfect car. Wish everything could be that painless. told them what I wanted and needed and within minutes they found me the perfect car. Wish everything could be that painless. More

I felt the purchase was very smooth from beginning till end. It took less than hour and I was lit the door. Very satisfied with the customer service and the 2017 Passat. VW rocks! end. It took less than hour and I was lit the door. Very satisfied with the customer service and the 2017 Passat. VW rocks! More

Check in was slow and disconnected.- Drove into the Check in was slow and disconnected. - Drove into the garage bay - Greeted immediately - Sent to the waiting room (this was a first for me) - wait Check in was slow and disconnected. - Drove into the garage bay - Greeted immediately - Sent to the waiting room (this was a first for me) - waited 10 minutes and came back to service desk where the employee who greeted me was doing a different task than finishing my check i - I wonder how long it would have been if I wouldn’t have come back. More

Bought 2 vehicles and set of tires from here in the past. They tried to charge me $768 to replace head lamps. Crap customer service. They tried to charge me $768 to replace head lamps. Crap customer service. More

We are returning customers to Brookdale VW because they are easy to work with and go the extra mile to find what we are looking for. are easy to work with and go the extra mile to find what we are looking for. More

Fantastic service. Steve Fischer was our salesperson and took excellent care of us. He took the time to explain all the features of the vehicle to us. The financing part was handled super fast, and Jackie e took excellent care of us. He took the time to explain all the features of the vehicle to us. The financing part was handled super fast, and Jackie explained everything well. We can’t say enough good things about our vehicle purchase experience, and we love our new Atlas! More

Jason Dioquino provided me an outstanding experience during my visit. The entire staff at Brookdale VW from management, sales, service, finance and administration are amazing! during my visit. The entire staff at Brookdale VW from management, sales, service, finance and administration are amazing! More

they are extremely easy to work with. Jill Taylor was our salesperson ands did most of the work via text and had everything ready to go when we got there. very easy and painless. salesperson ands did most of the work via text and had everything ready to go when we got there. very easy and painless. More