Luther Brookdale Volkswagen

My wife and I both bought new VW’s from Luther Brookdale VW this past weekend, and the experience was nothing short of exceptional. Jill Taylor, our salesperson, was a joy to work with from the initial conv VW this past weekend, and the experience was nothing short of exceptional. Jill Taylor, our salesperson, was a joy to work with from the initial conversations to being handed the keys to our new vehicles. Pricing was honest and we got great deals on our trades. Working with Jennifer and Jacque in finance was just as exceptional. Both patiently reviewed all the options and walked us through each step of the paperwork, all while maintaining and warm and friendly atmosphere during the process. Buying a car can be a stressful experience, but these three showed that it doesn’t have to be at all. I can’t commend them highly enough! More

We loved working with Jill! She was fantastic and made the whole process so easy. A really positive experience! We are so excited about our new vehicles. the whole process so easy. A really positive experience! We are so excited about our new vehicles. More

Set up an appointment for a soft wear update. Service was finished in a reasonable time, the service waiting area is clean and inviting. We are very satisfied with all of our interactions with employees was finished in a reasonable time, the service waiting area is clean and inviting. We are very satisfied with all of our interactions with employees. More

One of the best service departments around! Done on time and they kept me informed of what they were finding. In this case, everything was pretty routine. and they kept me informed of what they were finding. In this case, everything was pretty routine. More

Love the text messaging system and how communicative the service team is! I was able to get a fairly quick appointment utilizing the overnight drop system - easy, convenient and covid-friendly! service team is! I was able to get a fairly quick appointment utilizing the overnight drop system - easy, convenient and covid-friendly! More

Jason was very helpful with my car issue. He was detail oriented and swift to help make the process go smoothly and easily as possible. oriented and swift to help make the process go smoothly and easily as possible. More

We had an excellent experience buying our car with Luther VW. Steve was kind, knowledgeable and so accommodating. Jen was a pleasure to work with as well. We love our new, safe car! VW. Steve was kind, knowledgeable and so accommodating. Jen was a pleasure to work with as well. We love our new, safe car! More

Attentive and proactive the service was. Had a flat Attentive and proactive the service was. Had a flat tire, which was just purchased during the buy 3 get one for a dollar, it was replaced for free a Attentive and proactive the service was. Had a flat tire, which was just purchased during the buy 3 get one for a dollar, it was replaced for free and only paid for mounting and balancing. Thanks! More

Fantastic auto purchasing experience. Great product, great people, and great service. Dealing with the Baldwin family is always a professional and personal pleasure and absolutely street free. They have great people, and great service. Dealing with the Baldwin family is always a professional and personal pleasure and absolutely street free. They have my highest recommendation. More

Got a second opinion from another place on the services I was told I needed. Your price is 4x higher and they said only 1 of the 2 items should be done sometime in the future but it's not urgent. I don't tru was told I needed. Your price is 4x higher and they said only 1 of the 2 items should be done sometime in the future but it's not urgent. I don't trust you guys anymore to be honest with what I need done and that you'll charge a fair price. More