Luther Brookdale Volkswagen

We had an excellent experience at Brookdale with Conner Detloff. We are so glad to have worked with an honest sales consultant. We will return to Brookdale for any service we need again. Detloff. We are so glad to have worked with an honest sales consultant. We will return to Brookdale for any service we need again. More

Jason and the folks at Brookdale VW were awesome as always. This is my first car maintenance appointment during the pandemic and I was interested in seeing the changes they made to keep customers safe. always. This is my first car maintenance appointment during the pandemic and I was interested in seeing the changes they made to keep customers safe. I felt 100% comfortable dropping off my car and taking a loaner home for a few hours. More

Found our unicorn Atlas here and had the best car buying experience with JR and financing with Jennifer! And seeing as we are in a pandemic, we were extremely pleased with their covid precautions. experience with JR and financing with Jennifer! And seeing as we are in a pandemic, we were extremely pleased with their covid precautions. More

Professional, knowledgeable and friendly. Work was done in a timely manner as promised. Communication was perfecy and loved that the car was clean and ready to go. Jason was great!! in a timely manner as promised. Communication was perfecy and loved that the car was clean and ready to go. Jason was great!! More

Again, I have had a great experience at your dealership. Jason was welcoming, professional and made sure I understood clearly the work that was necessary for my vehicle. He made sure I was comfortable in th Jason was welcoming, professional and made sure I understood clearly the work that was necessary for my vehicle. He made sure I was comfortable in the waiting area and the work was completed in a timely fashion. His explanation of my future need for new tires was very helpful and I will soon bring my vehicle in to Luther VW to purchase new tires. He then introduced me to the parts representative who explained how to use the touch up paint that I purchased. He too was very helpful. (I am sorry that I missed placed his name.) More

I always thought highly of this dealerships service department, but after my last warranty visit I am very disappointed and may reconsider where I go. department, but after my last warranty visit I am very disappointed and may reconsider where I go. More

Great service and process. Used one of the work stations while I waited! Friendly and competent staff, plus the text updates were helpful. Thank you! while I waited! Friendly and competent staff, plus the text updates were helpful. Thank you! More

Very welcoming representatives. They were very knowledgeable and understanding of my situation and was willing to work with me. My wait time was faster than what I anticipated. knowledgeable and understanding of my situation and was willing to work with me. My wait time was faster than what I anticipated. More

Brought my car in for my 70k service, Jason G. was able to get me in around my work schedule and it is very much appreciated for all they do. to get me in around my work schedule and it is very much appreciated for all they do. More

It was great service support. Informed me of what was going to happen and an approximation of time to get the service and the recall performed. going to happen and an approximation of time to get the service and the recall performed. More