Luther Brookdale Volkswagen

This is the first time I bought a car all by myself and they took over and helped me and made it so easy. I felt like they could be trusted and I appreciated the kindness they gave me they took over and helped me and made it so easy. I felt like they could be trusted and I appreciated the kindness they gave me More

Sales person was very quick to respond to questions. Once I had chosen my car the process was very easy to complete and I did not feel pressured into any options I did not want. I had chosen my car the process was very easy to complete and I did not feel pressured into any options I did not want. More

I was searching for a specific car and when I found it at Brookdale I reached out right away on the website. Jill Taylor got back to me right away and was extremely helpful, friendly and timely. She sent pho Brookdale I reached out right away on the website. Jill Taylor got back to me right away and was extremely helpful, friendly and timely. She sent photos and videos of my car and was happy to answer any and all questions I had. I put my trust in her, even 350 miles away. She was authentic, and not your average car salesman(woman). I would recommend anyone to purchase their car at Brookdale! More

47 emails, 63 text message, and countless reach outs is overkill. To much customer service starts to be overwhelming and makes me not want to use your services. overkill. To much customer service starts to be overwhelming and makes me not want to use your services. More

I am a first time car owner, and my buying experience was great. Everyone I worked with was very helpful and genuine in their intentions. They helped me to find something that works for me and within my budg great. Everyone I worked with was very helpful and genuine in their intentions. They helped me to find something that works for me and within my budget. Overall satisfied! More

Nate deserves a big raise and great praise. He has helped my whole family and we are very grateful for he has done. Jill Taylor gets a shout out as well my whole family and we are very grateful for he has done. Jill Taylor gets a shout out as well More

I dropped my car off late in the afternoon for a morning appointment but they were able to work it immediately and saved me time. They also got my wife an unscheduled oil change in at the same time. Very ni appointment but they were able to work it immediately and saved me time. They also got my wife an unscheduled oil change in at the same time. Very nice work! More

Nate was professional, eager to earn my business. He was friendly, respectful of my time and knowledgeable .He was prompt to respond to my calls/ text messages. friendly, respectful of my time and knowledgeable .He was prompt to respond to my calls/ text messages. More

First few experiences have been good. Appreciate being treated as an equal because I’ve had instances at other dealerships where I’m talked down to as a woman. I felt very respected. I apologize if I seem treated as an equal because I’ve had instances at other dealerships where I’m talked down to as a woman. I felt very respected. I apologize if I seemed curt at my appointments. I just get a bit anxious when I do that stuff alone due to past experiences. Love my Atlas! Keep up the great work! More

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