Luther Brookdale Volkswagen

Great customer service. Friendly environment. Clean/ spotless dealership. I want to thank the financial of doing an awesome job and getting me the best deal! spotless dealership. I want to thank the financial of doing an awesome job and getting me the best deal! More

The service was done pretty fast. The service advisor was super nice and polite. Communication has been over texts -- very convenient. I have visited the dealership 3 times-- all 3 visits were pretty g was super nice and polite. Communication has been over texts -- very convenient. I have visited the dealership 3 times-- all 3 visits were pretty good. I did not have to wait for rentals, no lines. Seems like it is a well organised place. Just remember to call ahead and set up everything ahead of time. More

Larry was fantastic and straightforward. This was the easiest purchase of a vehicle I have ever had. Jennifer made the financial side extremely easy. We will purchase from you again easiest purchase of a vehicle I have ever had. Jennifer made the financial side extremely easy. We will purchase from you again More

Grace took great care of me in service and was thorough in communicating with me throughout the process . I’ve always had great service at Luther Brookdale in communicating with me throughout the process . I’ve always had great service at Luther Brookdale More

Jill was exceptional to work with. She had already picked out two cars for us to look at that met the perimeters we had given her for our budget. She didn’t try to push us to something over our budget. She out two cars for us to look at that met the perimeters we had given her for our budget. She didn’t try to push us to something over our budget. She was extremely friendly, and understood exactly what we were looking for, yet efficient at the same time! We were very impressed...and after looking at two other dealerships during the same day, we came back and bought one of the cars she had shown us that morning! She listened!! We love our new/ used car! Thank you Jill!! More

Alex in the service department is exceptional. I have had a couple of nagging issues that he jumped in and handled professionally and precisely. The communication from the whole department is excellent a couple of nagging issues that he jumped in and handled professionally and precisely. The communication from the whole department is excellent More

Thank you very much, I really appreciate the care you provided to my mothers car, and the advise you gave. The service was covered by the dealer per your recommendations. provided to my mothers car, and the advise you gave. The service was covered by the dealer per your recommendations. More

Absolutely outstanding customer service! Bill went above and beyond for my family. Jennifer was amazing and explained everything we needed to know! We came away impressed with VW and the entire buying exper and beyond for my family. Jennifer was amazing and explained everything we needed to know! We came away impressed with VW and the entire buying experience. Special thank you to Bill, not only delivered my car, but also ran my garage door opener/weather mats back to me after his work day. More

I always have a great customer service experience here. Jason is always highly professional and responsive to any needs I present. Thank you for your services! Jason is always highly professional and responsive to any needs I present. Thank you for your services! More

Alex, the service manager and his team rechecked my vehicle today to evaluate the noise issue and corrected the problem. The vehicle runs great and the noise is gone. vehicle today to evaluate the noise issue and corrected the problem. The vehicle runs great and the noise is gone. More