
Luther Brookdale Volkswagen
Brooklyn Center, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Great customer service and communication from the service department! They answered all of my questions and completed the work on my Beetle in a timely manner! department! They answered all of my questions and completed the work on my Beetle in a timely manner! More
Overall the car I drove off with was everything I wanted but it took 5 days to complete the sale. It took quite some time for the car to come back with repairs finalized due to the current environment of CO but it took 5 days to complete the sale. It took quite some time for the car to come back with repairs finalized due to the current environment of COVID 19 but it was a little ridiculous. Sales went very smoothly and they went above and beyond to get small details touched up on my car. More
No customer service whatsoever I would not buy another from there. When I went to pick up the truck nobody was knowledgeable about the truck. from there. When I went to pick up the truck nobody was knowledgeable about the truck. More
Luther Brookdale VW took care of me again! I just entered my 3rd lease with Luther Brookdale VW and it could not have gone any smoother! Jill Taylor is professional, personable and found me the I just entered my 3rd lease with Luther Brookdale VW and it could not have gone any smoother! Jill Taylor is professional, personable and found me the exact car I wanted. I will be recommending Jill and the VW team to my friends and family! More
I’ve been looking for a car for a while now and was happy when I found one I really liked, Tim helped me out and did an outstanding job, this was my first time buying from a dealership and him and other staf when I found one I really liked, Tim helped me out and did an outstanding job, this was my first time buying from a dealership and him and other staff that serviced me made sure I had full understanding of what was going on. More
Responsive and easy to work with Looking at New Vehicles with the current state of the pandemic in mind... very responsive reps - easy to work with. Highly recommend considering Lut Looking at New Vehicles with the current state of the pandemic in mind... very responsive reps - easy to work with. Highly recommend considering Luther VW! More
Came in for an oil change and ended up needed a lot more work and they worked with me through everything and made sure I got the best deal possible. Even told me about the Volkswagen card to help me out mor work and they worked with me through everything and made sure I got the best deal possible. Even told me about the Volkswagen card to help me out more! Excellent service and will be making the trip whenever my VW needs work done! More
They are such nice people! Everything was handled professionally! I got in and out faster than I thought. I would recommend Luther Volkswagen to anyone. professionally! I got in and out faster than I thought. I would recommend Luther Volkswagen to anyone. More
Jill Taylor was exceptional. In and out in under an hour. She brought out four Tiguans of different colors and interiors, made the choice easy. She brought out four Tiguans of different colors and interiors, made the choice easy. More
suggest you inform customers of hidden costs on contract, like extended warranty and Gap insurance rates, how the costs raise your vehicle payment, why doesn’t the dealership pay the extended warranty, examp like extended warranty and Gap insurance rates, how the costs raise your vehicle payment, why doesn’t the dealership pay the extended warranty, example 2345.00 for extended warranty and 700.00 for Gap equals my down payment amount also More