
Luther Brookdale Volkswagen
Brooklyn Center, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Great experience, JR and Jacque were excellent, they were informative and very personable. JR was easy to talk to and made the experience very easy. Jacque is a pros pro and had all my answers. Would fully r informative and very personable. JR was easy to talk to and made the experience very easy. Jacque is a pros pro and had all my answers. Would fully recommend. More
Great experience, all the technicians were helpful. My service was done timely and I felt fully aware of all costs associated. Techs gave me two quotes on other services, which was helpful. service was done timely and I felt fully aware of all costs associated. Techs gave me two quotes on other services, which was helpful. More
Jill was just lovely (sales)! We didn't have an appointment, and she was still willing to jump up and help! Very sweet! Jennifer in finance was a genuine lady as well! She flew through the pape appointment, and she was still willing to jump up and help! Very sweet! Jennifer in finance was a genuine lady as well! She flew through the paperwork like a pro, explaining everything thoroughly along the way. My husband and I commented on how quickly we were done and home with our new VW! Thank you VW Brookdale Luther! I would recommend your dealership to anyone!!🤗🚙 More
Great service and very conscious of everything that is going on. Honest and a decent price for general service. The specialty work can get expensive. going on. Honest and a decent price for general service. The specialty work can get expensive. More
Great customer service and communication from the service department! They answered all of my questions and completed the work on my Beetle in a timely manner! department! They answered all of my questions and completed the work on my Beetle in a timely manner! More
Everyone at the dealership was great to work with. Car was repaired sooner than I thought it would be. Thanks for doing such an excellent job. was repaired sooner than I thought it would be. Thanks for doing such an excellent job. More
No customer service whatsoever I would not buy another from there. When I went to pick up the truck nobody was knowledgeable about the truck. from there. When I went to pick up the truck nobody was knowledgeable about the truck. More
I’m very impressed with the service team at Luther Brookdale VW. They are courteous, honest and do great job prioritizing necessary work vs work that can wait. Brookdale VW. They are courteous, honest and do great job prioritizing necessary work vs work that can wait. More
Overall the car I drove off with was everything I wanted but it took 5 days to complete the sale. It took quite some time for the car to come back with repairs finalized due to the current environment of CO but it took 5 days to complete the sale. It took quite some time for the car to come back with repairs finalized due to the current environment of COVID 19 but it was a little ridiculous. Sales went very smoothly and they went above and beyond to get small details touched up on my car. More
Luther Brookdale VW took care of me again! I just entered my 3rd lease with Luther Brookdale VW and it could not have gone any smoother! Jill Taylor is professional, personable and found me the I just entered my 3rd lease with Luther Brookdale VW and it could not have gone any smoother! Jill Taylor is professional, personable and found me the exact car I wanted. I will be recommending Jill and the VW team to my friends and family! More