Luther Brookdale Volkswagen

Fast Oil change on my TDi, helpful and friendly staff Very nice clean dealership. My TDi oil change was very reasonable. Highly recommend. I will be having my Jetta and my girlfriend’s Golf serviced here Very nice clean dealership. My TDi oil change was very reasonable. Highly recommend. I will be having my Jetta and my girlfriend’s Golf serviced here from now on. More

Scheduled maintenance. New snow tires. Excellent service, detailed inspection and communication of tire options. Thank you Jason. Although after spending over $1000. It wo yo old have bee Excellent service, detailed inspection and communication of tire options. Thank you Jason. Although after spending over $1000. It wo yo old have been nice if I was offered a quick vacuuming of my car. More

Great service department with great people working there. I had a great experience from the call I made to the end. Everything went smooth and called with updates department with great people working there. I had a great experience from the call I made to the end. Everything went smooth and called with updates on status of car. More

80000 maintenance service done The service advisor was professional, thorough and friendly to work with. I was able to schedule the appointment for the day I wanted. The work was do The service advisor was professional, thorough and friendly to work with. I was able to schedule the appointment for the day I wanted. The work was done in a timely manner. The dealership employees were friendly and offered to help me if I needed it. More

A Pleasant Experience Chad and Jacque were friendly, knowledgeable, and seemed to have my best car buying interests at heart. Chad even met me at the dealership on his sche Chad and Jacque were friendly, knowledgeable, and seemed to have my best car buying interests at heart. Chad even met me at the dealership on his scheduled day off to assist me. More

Great customer service I received great service, and felt no pressure while making my decisions. The team listened to any concerns I had and addressed some small clean up it I received great service, and felt no pressure while making my decisions. The team listened to any concerns I had and addressed some small clean up items on the vehicle without hesitation. Overall, I had a very positive experience and will trust this team to service my vehicle in the future. More

Delay in completing the sale. The delays were policy related, not a stalling g tactics and when we completed tbe sale they were very fair on the deal as far as I was concerned The delays were policy related, not a stalling g tactics and when we completed tbe sale they were very fair on the deal as far as I was concerned More

2015 jetta service Excellent service! Answered all questions in a way I could understand. Helped answer questions throughout the service about what was/wasn’t covered Excellent service! Answered all questions in a way I could understand. Helped answer questions throughout the service about what was/wasn’t covered under warranties, costs and impact of deferring maintenance so I could make informed decisions. Extremely friendly and not frustrated by “stupid” questions. i love that they texted pictures and details since I sit in meeting 6+ hours a day and didn’t have time to take calls! More

Recall service Nate did a great job getting everything set up and organized. Making it real easy for me to drop off my vehicle and go to work. Nate did a great job getting everything set up and organized. Making it real easy for me to drop off my vehicle and go to work. More

Good service Great customer service. Great facilities to wait while work is completed. My only complaint is that if there are as many things wrong with my car that Great customer service. Great facilities to wait while work is completed. My only complaint is that if there are as many things wrong with my car that they say there are, then VWs are pieces of **** and I won’t buy another one.... but that complaint is for the car and not Jason. Jason was awesome. More