Luther Brookdale Volkswagen

20,000 mile service My service manager Jason greeted me and walked me through everything. Then he kept me updated and checked in with me when they found my wheels would My service manager Jason greeted me and walked me through everything. Then he kept me updated and checked in with me when they found my wheels would need alignment. It was all completed in less than the estimated time. Great service! More

6 year maintenance Brookdale Volkswagen has an awesome service center. They are well organized and quick with service. Friendly employees, I would highly recommend them! Brookdale Volkswagen has an awesome service center. They are well organized and quick with service. Friendly employees, I would highly recommend them! Five star dealership. More

Fast and easy Great service and was able to purchase the vehicle I've been longing for! Was able to purchase and leave within a couple of hours. Proceed with confid Great service and was able to purchase the vehicle I've been longing for! Was able to purchase and leave within a couple of hours. Proceed with confidence at Luther Brooksdale More

Great service, finished on time Started work on time. Friendly. Great space for waiting and getting some work done. No high-pressure attempts to add a bunch of additional services, b Started work on time. Friendly. Great space for waiting and getting some work done. No high-pressure attempts to add a bunch of additional services, but provided me estimates for additional work that needs to be done. More

Recall Visit All went well and very quickly. Service representative was very nice. They offered to do a maintenance check, but I declined. My car was washed too. All went well and very quickly. Service representative was very nice. They offered to do a maintenance check, but I declined. My car was washed too. More

Excellent Customer Service As always....Luther Brookdale VW provides top notch customer service and maintenance on my 2017 Tiguan. Nate Kate is to be commended on his professio As always....Luther Brookdale VW provides top notch customer service and maintenance on my 2017 Tiguan. Nate Kate is to be commended on his professionalism and excellence customer service. Thank you to everyone in the service department!! More

Outstanding, simple, reasonable and efficient Nudge made everything happen in an efficient way with being upfront and made sure not to waste our time. Appreciated his hard work to find the best fi Nudge made everything happen in an efficient way with being upfront and made sure not to waste our time. Appreciated his hard work to find the best fit to what I was looking for and able to do. Wasn’t expecting to leave with a new car, but he made it happen! More

Routine maint The service trip was excellent. No waiting, I was met as I exited my vehicle. The loaner was ready and I was on my way in 10 minutes give or take. The service trip was excellent. No waiting, I was met as I exited my vehicle. The loaner was ready and I was on my way in 10 minutes give or take. The car was ready in 3.5 hours, precisely when I was told it would be. When I forgot to return the key to the dealer Navar got it from me. Just an all around great experience! More

Rockstars-Karen and Jennifer Unbelievable fast, friendly, customer centered transaction. I couldn’t be happier with my experience due to these two individuals! Thanks for your g Unbelievable fast, friendly, customer centered transaction. I couldn’t be happier with my experience due to these two individuals! Thanks for your guidance and help! More

Fast and Easy A+++ service. Tim was very accommodating and helped me find my vehicle after my insurance totaled my car. The test drive was great and they found th A+++ service. Tim was very accommodating and helped me find my vehicle after my insurance totaled my car. The test drive was great and they found the right car for me at the right price. More