Luther Brookdale Volkswagen

Windshield replacement Had an insurance windshield claim (2nd one in 4 months) & our first oil change, but both times the service employees were awesome! We dealt with Nate Had an insurance windshield claim (2nd one in 4 months) & our first oil change, but both times the service employees were awesome! We dealt with Nate this time and everything went so smoothly. Very knowledgeable, courteous & helpful. Nate & his service manager made sure everything was set up with the glass replacement company we chose and Nate & the finance manager made sure we were good to go with the re-application of the crystal fusion we had purchased with the new vehicle. The service techs did a great job from their end working on our vehicle. The detailing department did a very nice job cleaning the vehicle up and I asked about some minor scratches to be touched up with the touch up paint I had and they did a great job buffing & filling in the marks. Overall I’m very happy with every transaction that my wife & I have made with Luther Brookdale VW and look forward to continuing bringing our business here. More

Great customer service I had to get my purge valve, lights, and windshield whippers replaced. Navar did a great job when I came in. He introduced himself, knew who I was fro I had to get my purge valve, lights, and windshield whippers replaced. Navar did a great job when I came in. He introduced himself, knew who I was from the appointment I made, asked how my day was, and got right to my issue. It didn’t take long for the repairs and he even repaired the dent in the back bumper. This was an excellent service, and I’m very appreciative! I would definitely recommend. More

Good service in reasonable time on factory recalls of rear coil springs and trunk springs.. Appreciated free loaner car while my car was being serviced. in reasonable time on factory recalls of rear coil springs and trunk springs.. Appreciated free loaner car while my car was being serviced. More

Excellent service from start to finish. Friendly and helpful staff made the process as painless as possible. I would highly recommend VW to family & friends. service from start to finish. Friendly and helpful staff made the process as painless as possible. I would highly recommend VW to family & friends. More

Always great, professional service Always great Professional Service. All the staff is friendly, personable, and easy to work with. They go out of their way to make sure your automotive Always great Professional Service. All the staff is friendly, personable, and easy to work with. They go out of their way to make sure your automotive needs are taken care of. Awesome place to do business! More

took care of it I recently purchased a used 2014 vehicle the next day I heard a clanking noise brought it back in Monday they checked it out found the problem and fix I recently purchased a used 2014 vehicle the next day I heard a clanking noise brought it back in Monday they checked it out found the problem and fixed it with no charge More

Painless and friendly service Drive in, greeted quickly and friendly. Bob makes an effort to get to know you a bit. Nice area to work while you wait for your vehicle. Drive in, greeted quickly and friendly. Bob makes an effort to get to know you a bit. Nice area to work while you wait for your vehicle. More

Karen is a ROCKSTAR! Karen was rockstar from the very beginning. She was kind and very knowledgeable about VW cars. She made the car buying experience very easy and I will Karen was rockstar from the very beginning. She was kind and very knowledgeable about VW cars. She made the car buying experience very easy and I will definitely recommend anyone looking for a car to Karen. More

Fast and efficient. I want to Thank Larry Cooley and all his work on finding a car and getting my daughter in a car she is HAPPY with. I also want to Thank Jennifer Bald I want to Thank Larry Cooley and all his work on finding a car and getting my daughter in a car she is HAPPY with. I also want to Thank Jennifer Baldwin for getting us through ALL the paperwork. We were in and out in 55 minutes. Thank you, Bill More

Great experience Buying a car can sometimes be a daunting task from pushy salespeople to price haggling. Our experience at Luther VW was a great experience. We loved w Buying a car can sometimes be a daunting task from pushy salespeople to price haggling. Our experience at Luther VW was a great experience. We loved working with Jill who gave us genuine and honest information about vehicles we were interested in purchasing. Th whole process was seamless and we drove away with a great car we love. Would highly recommend Luther VW and Jill was a pleasure to work with. More