Luther Brookdale Volkswagen

2016 VW Tiguan R-Line Brendon and Jacque were both great to work with. Very helpful with everything and helped me get what I wanted in a vehicle. Very accommodating with th Brendon and Jacque were both great to work with. Very helpful with everything and helped me get what I wanted in a vehicle. Very accommodating with things that needed to be addressed. They both made the process go very smoothly from the test drive all the way to signing paperwork More

Alignment and Oil Change He was very professional and personal. He mentioned he was new to VW, but he seemed very comfortable in his position. I was happy with the service. He was very professional and personal. He mentioned he was new to VW, but he seemed very comfortable in his position. I was happy with the service. More

Incredible My experience here was succinct, friendly and painless, the staff are eager to help without any pressure put on the buyer. Would highly recommend to a My experience here was succinct, friendly and painless, the staff are eager to help without any pressure put on the buyer. Would highly recommend to anyone who is looking to get a Volkswagen More

Friendly and competent. Jill Taylor was a pleasure to work with and did a great job comparing the features of the SE, SEL, and SEL Premium trim of the 2019 Tiguan helping us Jill Taylor was a pleasure to work with and did a great job comparing the features of the SE, SEL, and SEL Premium trim of the 2019 Tiguan helping us get the model with features we wanted. She also was patient in explaining and demonstrating the functions of the tech features we were not familiar with. More

Work was completed quicker than expected. Efficient work; friendly workers. I expected service to take over an hour and it was completed within 30 min. Car wash was also appreciated even thoug Efficient work; friendly workers. I expected service to take over an hour and it was completed within 30 min. Car wash was also appreciated even though weather did not cooperate. More

Poor no follow-up. Making me wait for service before it even Poor. No follow-up. Parts breaking all over the place. In active service. Expensive Parts compared to the other places. Sometimes I no care. Would not Poor. No follow-up. Parts breaking all over the place. In active service. Expensive Parts compared to the other places. Sometimes I no care. Would not recommend to anybody else. More

Excellent service! Jim Baldwin and his team are ALWAYS so friendly and welcoming. They are top notch and we’re able to get my car in for an impromptu oil change as it Jim Baldwin and his team are ALWAYS so friendly and welcoming. They are top notch and we’re able to get my car in for an impromptu oil change as it was my day off. I very much appreciate the service you receive at Luther Volkswagen. Nate did a very good job informing me of service, schedule and explained what work needed to be done. Thank you More

Why is a title needed Never did an oil change at a dealership before, it was longer than I expected it would be but, they did a great job the waiting area was nice even th Never did an oil change at a dealership before, it was longer than I expected it would be but, they did a great job the waiting area was nice even though I did not partake in ant of the amenities. I loved the complimentary carwash More

Great service! The main job of the service is the employees who meet you. i'm lucky i met a very professional employee scott smtt. pleasant to talk to and competen The main job of the service is the employees who meet you. i'm lucky i met a very professional employee scott smtt. pleasant to talk to and competent in their work. I will come to your service again. thank. More

Easy in and out Quick service availability, able to get in and out in. Reasonable time with good customer service. They make it easy to recommend them! I’ll be back Quick service availability, able to get in and out in. Reasonable time with good customer service. They make it easy to recommend them! I’ll be back More